Supervisor Customer Service
Job in
Sterling, Loudoun County, Virginia, 22170, USA
Listed on 2026-07-18
Listing for:
Graybar Electric Company, Inc.
Full Time
position Listed on 2026-07-18
Job specializations:
-
Management
Client Relationship Manager -
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Make a difference. As a Supervisor Customer Service
, you will oversee a team to ensure our customers are receiving the best service possible.
- Supervise a customer service department, including assigning and reviewing the work of others
- Establish department work procedures, prepare schedules and expedite workflow of purchase orders
- Train and develop employees
- Ensure every customer experience is top notch in quality
- Collaborate with branch team to grow sales
- Recommend transfers, promotions, increases, and terminations
- Strong communication skills
- A passion for customer service
- Supervisory and leadership skills
- Ability to handle a variety of customer situations with enthusiasm and tact
- 1+ years experience required
- 2‑year or 4‑year degree preferred
The expected starting rate of pay for this position is $75,000 annually, depending on experience. This position is also incentive eligible, based on specific and relevant business metrics.
Benefits- Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits
- Life Insurance coverage for you and options for your family
- Flexible Spending Accounts
- Disability Benefits at no cost
- Profit Sharing Plans
- 401(k) Savings Plan with company match
- Paid Vacation & Sick Days
- Paid Holidays throughout the year
- Paid Wellness Day
- Community Time Off
- Predictable Work Schedules (no weekends or nights for most roles)
- Employee Recognition Program
- Educational Reimbursement and Career Development Programs
- Other perks that support your well‑being and career growth
Equal Opportunity Employer/Vet/Disabled
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