Security Patrol Guard

About Us:

Active Security designs, develops, implements, and sustains advanced C5

ISR and security solutions to enhance defense and mission capabilities, addressing threats across physical, electronic, cyber, and communications security for commercial and U.S. Government clients. Our Electronics Technicians are essential in installing, programming, maintaining, and repairing these complex systems in high-security environments, ensuring compliance with codes, client specifications, and internal standards. With a structured career path, technicians have continuous opportunities for skills development, advancing from foundational technical expertise to leadership roles.

Job Summary:

The successful Director of Operations leads Active Security’s operations organization and is responsible for the overall delivery of the company’s security integration projects and service programs. This position sets operational strategy, builds and leads the operations team, and ensures projects are delivered safely, on time, within budget, and to a standard that earns long-term customer trust.

The Director of Operations works closely with executive leadership, Business Development, and Finance to translate company goals into operational plans, capacity, and performance targets. This position has accountability for operational financial performance, including project margins, labor utilization, cash flow, and backlog execution, as well as for quality, safety, and contract compliance. Further, the Director of Operations partners with Business Development on capture and proposal strategy, approves delivery approaches and pricing assumptions, and represents operations in executive-level customer, OEM, and partner engagements.

The Director of Operations drives the long-term scalability of the business by establishing operational policies, systems, and performance metrics; developing managers and future leaders; overseeing facilities and logistics; and fostering a culture of accountability, mission focus, and operational excellence in all aspects.

Responsibilities:

• Sets operational strategy, goals, and annual plans aligned with company growth objectives, and leads execution across project delivery, service, and field operations.
• Leads, mentors, and develops operations managers, project/program managers, and coordinators; designs the organizational structure and builds a strong bench of future leaders.
• Owns operational financial performance, including budgets, forecasting, project margins, labor utilization, and cash-flow objectives.
• Establishes and reports operational KPIs and dashboards to executive leadership, driving accountability and corrective action across the project portfolio.
• Plans workforce capacity and hiring to match backlog and pipeline, including the balance of in-house staff and subcontracted labor.
• Partners with Business Development on capture strategy, bid/no-bid decisions, solution approach, and pricing review to produce winning, executable proposals.
• Develops strategic relationships with key customers, OEM partners, distributors, and subcontractors; negotiates agreements and resolves high-level escalations.
• Defines and enforces operational policies, standards, and quality programs, ensuring compliance with safety, security, government contracting, and clearance requirements.
• Leads the selection, implementation, and optimization of operational systems and tools, including Connect Wise Manage, to support scalability and data-driven decisions.
• Oversees facilities, inventory, and logistics operations in support of field execution.
• Utilizes professional experience to drive a collaborative team environment dedicated to mission focus, respect, and adherence to Active Security’s mission,…