Data Center Engineering Operations Technician

Overview

How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation. AWS has the world’s largest cloud computing portfolio.

As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world.

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
• Perform rack installs and rack decommissioning within internal SLA
• Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
• Technical writing to support change management program
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion
• On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
• Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations
• Role may support more than one location/site

Our Data Centers operate 24/7 and require on-site presence. This position offers two shift schedule options:

• Option 1:
  Weekend Rotation — Days Worked:
  Sunday - Tuesday, plus every other Saturday;
  Weekly Pattern:
  Alternates between 3-day and 4-day work weeks;
  Shift
  
  Hours:
  
  5:30am - 6:00pm (day shift) OR 5:30pm - 6:00am (night shift)
• Option 2:
  Weekday Rotation — Days Worked:
  Wednesday - Friday, plus every other Saturday;
  Weekly Pattern:
  Alternates between 3-day and 4-day work weeks;
  Shift
  
  Hours:
  
  5:30am - 6:00pm (day shift) OR 5:30pm - 6:00am (night shift)

Both schedules follow a rotating pattern where you’ll work 3 days one week and 4 days the following week.

• Overtime:
  Time and a half after 40 hours per week
• Night Shift Differential: 13% additional pay (6:00pm - 6:00am shifts)
• Maximum
  
  Hours:
  
  60 hours per week in total (up to 20 hours of overtime)

• Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations
• Regularly lift and/or move up to 39 pounds independently
• Participate in group lifts for 40+ pounds
• Maintain balance and perform construction tasks while on a ladder
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
• Work in an environment requiring provided ear protection

Basic Qualifications

• Work shifts longer than eight hours in duration
• 2+ years of practical experience in electrical systems, mechanical systems, HVAC, and/or fire suppression systems
• Can bend or twist the body into unusual positions while working, use hands to manipulate small wires and objects, walk on job sites in uneven terrain, and work at heights and from ladders

Preferred Qualifications

• Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
• Experience in data center engineering

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below). for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your…