Engineering Operations Technician, Night Shift, DCEO Night Shift

Description

Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you’ll play a pivotal role in maintaining the heartbeat of mission‑critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently.

Engineering Technicians are Amazon’s front line when it comes to hands‑on electrical and mechanical equipment troubleshooting. They maintain, operate, and troubleshoot data‑center operation’s mission‑critical facilities, including stand‑by diesel generators and related fuel systems, three‑phase electrical systems such as switch gear, UPS, PDU, wet‑cell batteries, CRAC, centrifugal chillers, cooling towers, water chemical systems, air handlers, pumps, and motors. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure, supporting every data center and all servers, storage, networking, power, and cooling equipment that keep customers continually connected to the innovation they rely on.

You’ll join a diverse team of software, hardware, and network engineers, supply‑chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

NOTE:

Amazon does not sponsor immigration visas for this role.

NOTE:

Lump‑sum stipend will be provided to eligible candidates who relocate for this position.

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Assist in troubleshooting of facility and rack‑level events within internal Service Level Agreements (SLA)
• Perform rack installs and rack decommissioning within internal SLA
• Perform preventive maintenance, troubleshooting, root‑cause analysis, and repair of electrical and mechanical equipment
• Technical writing to support change‑management program
• Monitor daily work requests, manage to resolution, and execute projects from conception to completion
• On‑site support of contractors, sub‑contractors, and vendors, ensuring that all work performed is in accordance with established practices, procedures, and local legislation
• Work schedule may include shifts up to 12 hours, rotation on a predefined schedule, or on‑call rotations depending on site needs
• Role may support more than one location/site

• Willingness to lift/move up to 39 pounds independently
• Participate in group lifts of 40+ pounds
• Maintain balance and perform construction tasks while on a ladder
• Regular walking, use of hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
• Work in an environment requiring ear protection

• Ability to travel to or commute between data center locations as needed
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
• Travel frequency will vary based on business needs and operational status of assigned facility
• Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required

• 1+ years of electrical or mechanical experience
• 1+ years of Microsoft Office products and applications experience
• Work flexible schedule, including evenings, overnights, and weekends

• 2+ years of data center engineering experience
• Vocational/technical training or an associate degree or above, or 1+ years of military experience
• Experience reading, interpreting, and creating construction…