Store Manager, Retail & Store Manager

Ashley is the leader in the Home Furnishing retail industry with over 1000 retail locations worldwide! Our General Sales Managers are responsible for building a successful sales team and ensuring an exceptional in‑store experience for every guest that results in increased store sales, profitability, and customer loyalty. The General Sales Manager is responsible for developing and leading a team of retail professionals in the implementation of the company’s sales approach, meeting and exceeding key performance indicators, and ensuring that company policies and operating procedures are being met.

• Maintains a store environment that reflects company brand and corporate operating procedures.
• Hires, trains, and retains the highest quality team members who exhibit energy and enthusiasm.
• Coaches using the company's selling skills model with the passion to drive real action.
• Uses metrics to coach the proper behaviors needed to be a world‑class selling organization.
• Utilizes company resources to keep associates up to date on product knowledge, selling skills, and operational efficiencies.
• Leads all store activities with the highest ethical standards and demands the same from their teams.
• Ensures associates are provided with the necessary tools to perform job responsibilities.
• Improves all store associates’ product knowledge, effectiveness, and efficiency through weekly meetings with an emphasis on total customer satisfaction.
• Coaches and counsels team based on results.
• Analyzes and measures business trends; develops and implements plans to maximize sales and meet or exceed goals and objectives.
• Ensures appropriate merchandise displays and signage.
• Continually evaluates and reacts to performance issues and actively recruits management and sales associates.
• Complies with security and confidentiality regarding company policies.
• Complies with company safety standards.

• 5+ years General Sales Management, preferably in a commissioned sales or big‑box retail environment.
• A bachelor’s degree in business, marketing, or related areas is preferable.
• Prior experience successfully managing a team of 25 or more associates is required.
• Proven track record of meeting financial objectives.
• Ability to execute plans and strategies.
• Ability to positively lead, mentor and drive a successful sales team.
• Experience in a commissioned sales environment preferred.
• Proven track record of customer service excellence.
• Goal oriented – energetically focuses efforts on meeting goals, mission, or objective.
• Excellent communication and listening skills.
• Strong attention to detail.
• Effectively works on multiple projects simultaneously.

Mid‑Senior level

Full‑time

Sales and Business Development

Retail