Retail Part Time Custom Framer

Store - DC-STERLING

Build customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what they’re looking for. Provide a safe, clean and clutter-free environment.

• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
• Embrace and execute personal designer role by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions; deliver sales and production results.
• Complete framing orders with a high degree of quality and on time.
• Maintain the ready‑made frame department and other assigned areas including SISO and Directed Replenishment.
• Deliver friendly customer service; help customers shop and find what they are looking for; provide a well‑merchandised and in‑stock store for the customer to shop.
• Support shrink and safety programs.
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for others.
• Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget.
• Operate cash register and execute cash handling to standards.
• Acknowledge customers, help locate product and provide solutions.
• Assist with Omni channel processes.

Other duties may be assigned as needed.

• Basic computer skills and basic measuring skills.
• Ability to operate framing equipment and glass cutter.

• Retail experience.
• Experience selling products and/or services to customers.

• Regular bending, lifting, carrying, reaching, and stretching.
• Ability to move throughout the store.
• Ability to remain standing for long periods of time.
• Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment.
• Request reasonable accommodation as needed.

• Public retail store setting, climate‑controlled public areas, occasional stock rooms not climate‑controlled, occasional outdoor work retrieving shopping carts or unloading trucks.
• Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. People with disabilities are provided reasonable accommodations. If a reasonable accommodation is required to fully perform essential functions of the job or interview process, please contact Customer Care at (1800-MICHAEL).