Retail Experience Lead — Pet Parent Champion & Team Coach
Job in
Sterling, Loudoun County, Virginia, 22170, USA
Listed on 2026-08-22
Listing for:
PetSmart Store Support Group, Inc.
Full Time
position Listed on 2026-08-22
Job specializations:
-
Retail
Retail Associate/ Customer Service, Retail & Store Manager
Job Description & How to Apply Below
Pet Smart Store Support Group, Inc. is seeking a Retail Customer Service Lead to serve as Key Holder and drive the pet parent experience in our Sterling, VA store.
This full-time role focuses on supervising daily store activities, delivering exceptional customer service, and fostering a safe, clean, and engaging shopping environment for pets and their families. The Lead will collaborate with partners and employees to meet promotional goals and maintain brand standards.
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