Sales Support Manager

On behalf of our client, a global leader in food manufacturing and innovation, we are seeking a Sales Support Manager to oversee and optimize sales operations.

In this role, you will lead a dedicated team of 5–10 sales support professionals responsible for pricing administration, customer data management, reporting, and cross-functional coordination across retail, food service, and commercial channels.

• Team Leadership: Supervise and mentor 5–10 team members; oversee schedules, distribute workloads, set performance standards, and conduct regular performance evaluations.
• Process & Pricing Management: Optimize sales support workflows; manage pricing structures, contract setup, and data accuracy across CRM and ERP platforms.
• Reporting & Analytics: Generate sales forecasts, channel performance reports, and actionable KPI analytics to guide executive decision-making.
• Cross-Functional Collaboration: Partner with Sales, Logistics, QA, Finance, and Operations to streamline workflows and resolve escalated customer service issues.
• Strategic Support: Monitor competitor pricing trends and participate in quarterly and annual sales meetings.

• Experience: 3+ years in Sales Support or Sales Operations, including at least 1 year leading or supervising a team.
• Education: Bachelor’s degree in Business Administration or a related field (or equivalent practical experience).
• Technical
  
  Skills:
  
  Advanced proficiency in Microsoft Excel; hands-on experience with CRM and ERP systems.
• Core Competencies: Strong analytical capabilities, excellent communication skills, high attention to detail, and a customer-first mindset.
• Preferred: Background in food manufacturing, food service, or CPG industries.

• Competitive compensation ($65,000/year) and comprehensive benefits package.
• Leadership exposure across global operations.
• Collaborative culture focused on innovation, professional growth, and career development.