Security Officer -Dispatch Center

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Tech Dispatch Center in Sterling, VA
, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as a Dispatch Officer at a high-tech, fast-paced location where you will support daily operations by monitoring systems, coordinating responses, managing access control activity, and documenting security-related events. You will be a steady communication hub for officers, staff, and visitors, using computers and/or tablets to keep information flowing.

Bring an agile, reliable, and innovative mindset, act with integrity, and deliver through teamwork in a caring culture that puts people first.

Position Type:
Full Time

Pay Rate: $22.50 / Hour

Job Schedule:

• Mon 11:00 PM - 07:00 AM
• Fri 11:00 PM - 07:00 AM
• Sat 11:00 PM - 07:00 AM
• Sun 11:00 PM - 07:00 AM

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and
  
  Health Benefits:
  
  Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

• Provide customer service to clients, contractors, and/or visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a technology-focused location.
• Operate the dispatch post by monitoring alarms, CCTV systems, and/or other electronic monitoring platforms; receive calls for service and route requests to on-site personnel per site procedures.
• Coordinate communications using radio, phone, and/or other dispatch tools; relay clear instructions and updates to officers, site contacts, and/or responding public services as needed.
• Create and maintain accurate incident reports, dispatch logs, key and badge activity records, and other required documentation in a timely manner.
• Respond to incidents and critical situations in a calm, problem-solving manner, including triaging events, gathering details, and coordinating next steps with site leadership.
• Support access control activities by verifying authorization, checking identification and/or credentials, issuing temporary badges as directed, and documenting entries and exits per site policy.
• Monitor for unusual activity and help to deter unauthorized access, tailgating, and/or misuse of restricted areas by communicating observations and escalating concerns according to procedure.
• Conduct regular and random patrols of interior areas, exterior grounds, and perimeter routes when assigned, checking doors, gates, loading areas, and critical equipment spaces for irregularities.
• Assist with contractor and delivery coordination by directing vehicles and/or personnel to approved locations, confirming work authorizations when required, and documenting arrivals and departures.
• Participate in drills and response activities such as fire, medical, and/or severe weather events, and support post orders, shift briefings, and turnover communication to maintain continuity.

• Have 1+ years of security experience.
• Being comfortable using a computer or tablet is preferred.
• CPR/First Aid is preferred.
• Access Control/Badge Experience is preferred.
• Customer Service Experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be…