Service Technician

Position Overview

A mid‑level video surveillance technician installs, configures, maintains, and troubleshoots IP‑based video surveillance systems. The role requires a solid foundation in networking, electrical, and basic mechanical systems.

Install and configure IP cameras, NVRs/servers, and associated networking hardware.

Diagnose and repair hardware, software, electrical, and mechanical issues on‑site, including camera positioning systems, mounts, and enclosures.

Perform firmware updates and recommend system upgrades.

Configure IP addresses, VLANs, and ensure proper network integration.

Conduct preventive maintenance, including inspection and adjustment of both electronic components and mechanical assemblies.

Maintain accurate records of installation, maintenance, and cabling.

• High School Diploma or equivalent; an associate degree in electronics is preferred.
• 3+ years of low‑voltage wiring and surveillance systems installation experience.
• Deep understanding of IP video, CCTV, networking protocols (TCP/IP), and VMS software (e.g., Milestone, Axis, Hikvision).
• Basic mechanical knowledge for installing, adjusting, and repairing physical system components.
• Experience or certifications: BICSI installer certifications (1 or
  2) or manufacturer certifications (Axis, Milestone).

• Independent problem‑solving without supervision.
• Communication:
  Interfacing with clients to provide training on system usage.
• Attention to detail:
  Meticulous approach to recording and reporting surveillance malfunctions.

• Exposure to bright light, extreme temperature, loud noise, dust, gas, or fumes.
• Work in unprotected weather elements.
• Ability to bend, kneel, and work with arms raised for prolonged periods.
• Ability to walk and stand on concrete and uneven surfaces for at least 4 hours per day.

• Capability to lift equipment up to 50 lb, climb ladders, and work with cabling and mounted systems.

• Health and financial plans.
• Paid parental leave.
• United Compassion Fund.
• Employee discount program.
• Career development & promotional opportunities.
• Additional vacation buy‑up program (US only).
• Early wage access through Payactiv (US hourly only).
• Paid sick leave.
• Inclusive and welcoming culture.
• Comprehensive U.S. benefit offerings.

United Rentals, Inc. is an Equal Opportunity Employer. We make employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. United Rentals proudly hires active duty members, veterans, reservists, and their families.