Service Technician

Service Technician About Vertical Mechanical Group (VMG)

Vertical Mechanical Group (VMG) is a leading mechanical contractor specializing in commercial HVAC, Plumbing, Controls, and Mechanical Services
. Originally formed through Anderson Mechanical Services, Inc. and Inspiration Plumbing Company, VMG brings decades of industry experience together with a forward-thinking approach to delivering high-quality mechanical solutions.

As we continue to grow our Service Division, we are looking for a skilled and dependable Service Technician to support our commercial customers throughout the Sterling, Virginia and DMV area
. This role is ideal for a hands-on HVAC professional who enjoys troubleshooting, solving problems, and providing high-quality service while building strong relationships with customers.

• Perform service, maintenance, and repairs on commercial HVAC and mechanical equipment
• Diagnose and troubleshoot equipment and system issues to determine appropriate solutions
• Perform preventive maintenance to improve system reliability, performance, and efficiency
• Inspect equipment and identify potential issues before they lead to larger system failures
• Complete repairs and component replacements according to manufacturer specifications and industry standards
• Verify proper system operation following service and repairs

• Diagnose mechanical, electrical, and control-related issues within commercial HVAC systems
• Read and interpret mechanical drawings, wiring diagrams, schematics, and technical manuals
• Use diagnostic tools and equipment to identify system problems
• Recommend appropriate repairs, replacements, or system improvements
• Communicate complex technical issues clearly to customers and internal Service team members

• Respond professionally to scheduled service calls and customer needs
• Communicate with customers regarding equipment conditions, recommended repairs, and completed work
• Provide clear explanations of service findings and available solutions
• Build strong customer relationships through reliable, responsive, and professional service
• Represent VMG professionally at customer facilities and jobsites
• Coordinate with Service Managers, Dispatchers, and other technicians to ensure customer needs are addressed

• Follow VMG safety policies, OSHA requirements, and industry best practices
• Maintain company tools, equipment, and service vehicles in safe working condition
• Complete service tickets, work orders, maintenance reports, and other required documentation accurately and on time
• Maintain clean and organized work areas
• Participate in on-call or after-hours service rotation as required

• 2+ years of commercial HVAC service, maintenance, or related mechanical experience
• Working knowledge of commercial HVAC equipment and mechanical systems
• Strong troubleshooting and diagnostic skills
• Basic understanding of electrical components and HVAC controls
• Ability to read and interpret mechanical drawings, wiring diagrams, and technical documentation
• Strong mechanical aptitude and problem-solving skills
• Ability to work independently while collaborating effectively with the Service team
• Strong communication and customer service skills
• Ability to perform physically demanding work, including lifting up to 50 pounds
• Valid driver's license with an acceptable driving record

• Experience servicing commercial HVAC and mechanical equipment
• EPA certification
• Experience with preventive maintenance and equipment troubleshooting
• Familiarity with Building Automation Systems (BAS) and HVAC controls
• Experience working with multiple commercial HVAC equipment manufacturers
• OSHA 10 or OSHA 30 certification