Data Center Engineering Operations Technician - Northern Virginia; AWS

Data Center Engineering Operations Technician - Northern Virginia

Job  | Amazon Data Services, Inc.

We are seeking a dedicated Engineering Operations Technician to support the operations of some of the world’s most powerful data centers. The role involves maintaining critical infrastructure systems and ensuring 24/7 reliability.

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Assist in troubleshooting of facility and rack‑level events within internal Service Level Agreements (SLA).
• Perform rack installs and rack decommissioning within internal SLA.
• Perform preventive maintenance, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment.
• Provide technical writing to support the change‑management program.
• Monitor daily work requests and manage them to resolution, executing projects from conception to completion.
• Provide on‑site support of contractors, sub‑contractors, and vendors, ensuring all work performed complies with established practices, procedures, and local legislation.
• Work schedule may vary depending on specific site needs. Shifts can be up to 12‑hours and may rotate on a predefined schedule. Some locations have on‑call rotations. The role may support more than one location/site.

• Option 1:
  Weekend Rotation
  • Days Worked:
    Sunday – Tuesday, plus every other Saturday
  • Weekly Pattern:
    Alternates between 3‑day and 4‑day work weeks
  • Shift
    
    Hours:
    
    5:30 am – 6:00 pm (day shift) or 5:30 pm – 6:00 am (night shift)
• Option 2:
  Weekday Rotation
  • Days Worked:
    Wednesday – Friday, plus every other Saturday
  • Weekly Pattern:
    Alternates between 3‑day and 4‑day work weeks
  • Shift
    
    Hours:
    
    5:30 am – 6:00 pm (day shift) or 5:30 pm – 6:00 am (night shift)
• Both schedules rotate between three days one week and four days the following week.

• Overtime:
  Time and a half after 40 hours per week.
• Night‑shift differential: 13 % additional pay for 6:00 pm – 6:00 am shifts.
• Maximum hours: 60 hours per week in total (up to 20 hours of overtime).

• Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:
• Regularly lift and/or move up to 39 pounds independently.
• Participate in group lifts for 40+ pounds.
• Perform construction tasks while on a ladder, maintaining balance.
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position.
• Work in an environment requiring provided ear protection.

The role acts as Amazon’s front line for hands‑on electrical and mechanical equipment preventive maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager. Responsibilities include maintaining, operating, and troubleshooting mission‑critical data center facility equipment such as diesel generators, fuel systems, 3‑phase electrical systems (switch gear, UPS units, PDUs, wet‑cell batteries) and mechanical equipment (CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers, pumps, motors).

Additional support equipment includes fire/life safety equipment, building automation systems, and general facilities equipment.

• Work shifts longer than eight hours in duration.
• At least 2 years of practical experience in electrical systems, mechanical systems, HVAC, and/or fire suppression systems.
• Ability to bend or twist the body into unusual positions while working, use hands to manipulate small wires and objects, walk on uneven terrain,…