Delivery Driver

Job Details

Job Location:

Sterling Office
- Sterling, VA 20166 Position Type:
Full Time Salary Range: $20.00 - $22.00 Hourly

Job Shift: Day Delivery Driver
- Sterling, VA

Responsible for delivering all outgoing orders on their route from designated delivery facility to the customer and providing timely, friendly service. Experience driving a 26 ft Box Truck.

• Collect, check, and load all the day’s orders listed on their daily delivery manifest.
• Check all paperwork against Jump Track manifest and determine best route order.
• Check and load all outgoing bulk paper and water jugs.
• Ensure load is secure, cannot shift and will not fall over during transportation.
• Audit any outgoing White Glove orders and request changes as necessary.
• Mark all problems on the daily PDL and return to Customer Service for follow-up.
• Deliver all outgoing product to our customers and handle open pick-up requests.
• Maximize route and delivery efficiency while providing excellent customer service.
• Use Jump Track delivery software and tablet to collect Proof of Delivery information for all items delivered or picked-up.
• Maintains compliance with all company guidelines and company established delivery standards.
• Keep Customer Service and Driver Supervisor apprised of special situations that arise throughout the day.
• Field calls from Customer Service and Management and make accommodations for special requests as necessary.
• Process all customer returns and undelivered items nightly.
• Palletize all empty water jugs, used toner cartridges, and returned merchandise in accordance with local policies.
• Report any undelivered orders and pick-up issues to Supervisor.
• Keep up with general paperwork requirements.
• Maintain up-to-date Vehicle checklist and report problems to Supervisor.
• Submit all water spiffs, productivity reports, etc. in a timely manner.
• Maintains customer confidence and protects operations by keeping information confidential.
• Understands all company safety guidelines and protocols outlined in the Safety Handbook.
• Follows up on vehicle maintenance and inspections according to federal, state and company guidelines.
• Monitors personal GEO Tab statistics behavior and maintains safety compliance standards.
• Fully understands all company safety protocols.
• Maintains a safe and clean vehicle and working environment by complying with policies, procedures, and regulations.
• Meets company standards for attendance and punctuality.
• Other duties as assigned.

This position has no supervisory responsibilities.

MINIMUM QUALIFICATIONS & SKILLS

• Valid Driver’s License with a clean driving record. CDL credentials if needed for the type of vehicles assigned to the route.
• High School Diploma is preferred, but not required.

• 3 year’s prior delivery route experience in a customer facing role is preferred, but not required.

• Well-rounded knowledge of small package delivery in a commercial environment, procedures, and truck maintenance.
• Basic math and computer skills.
• Strong oral and written communication skills. Able to exchange information with other.
• Ability to understand and follow direction.
• Ability to use basic warehouse tools and equipment.
• Be able to prioritize duties to meet daily company standards.
• Focused on detail oriented tasks.
• Able work independently and/or collaboratively within a team.
• Manage and organize time to meet objectives and deadlines.
• Assessing the accuracy, neatness and thoroughness of the work assigned.
• Lives and leads by TSRC’s values and serves as an example of the best we want to see in our team.
• Able to interact professionally with customers, vendor partners, and fellow employees.
• Highly motivated to learn and grow - self-directed and proactive.
• Reliable and responsive.
• Demonstrate honesty, integrity, and conscientiousness – care about doing the right thing, not the easy thing.
• Possess a positive attitude.
• Innovative mindset – demonstrate flexibility and problem-solving skills when met with challenges.

The physical demands described here are representative of those that must be met by an associate to…