Operations Assistant

Why This Role Matters

Warehouse performance depends on more than movement — it depends on accuracy, documentation, communication, and follow‑through. The Operations Assistant ensures that administrative precision supports frontline execution. When reports are accurate, fuel tax processes are handled correctly, and return or delivery concerns are addressed early, small issues do not become costly problems. This role protects margin, strengthens customer trust, and supports leadership visibility.

• Monday - Friday, 7:30am - 4:30pm

• Pay rate: $22.00 - $26.00 per hour depending on experience

• Complete daily clerical tasks accurately so no rework is required
• Prepare and submit monthly inventory reports on time and error‑free
• Maintain organized documentation that supports audit readiness at all times

• Learn and manage the Fuel Tax agreement process correctly once trained
• Ensure documentation aligns with operational transactions — no gaps, no mismatches
• Support inventory accuracy and compliance standards so the operation stays clean between formal counts

• Load and unload trucks safely and efficiently to support daily outbound flow
• Organize and stage 2nd run deliveries to ensure route accuracy and timeliness
• Cover the shipping office when the manager is off to maintain operational continuity

• Address return or delivery concerns promptly and professionally — resolve them before they reach leadership
• Communicate clearly with warehouse associates, drivers, and leadership across departments
• Flag operational issues early before they compound into larger problems

• Take ownership of special assignments from warehouse leadership and follow through without being reminded
• Cross‑train in additional operational processes to increase team flexibility and reduce single points of failure
• Support improvements that increase efficiency, accuracy, or visibility across warehouse operations

• Reports and documentation are consistently accurate and submitted on time — no rework, no late submissions
• Fuel tax and compliance processes run without repeated corrections
• Customer return and delivery concerns are resolved without escalation
• Leaders trust that assigned administrative processes run without close supervision
• You proactively identify improvements instead of waiting for direction

• You pay attention to details others overlook — accuracy is not just a habit, it is a standard you hold yourself to
• You would rather prevent a problem than fix one later — you think ahead and act before things compound
• You are organized, steady, and reliable under pressure — when things get busy, your work does not slip
• You communicate clearly and respectfully across departments — with drivers, warehouse associates, and leadership alike
• You take ownership of your work without needing constant oversight — you follow through because it matters, not because someone is watching

• High school diploma or equivalent required
• Warehouse experience preferred (3+ years is a plus, but attitude and reliability matter more)
• Ability to stand for extended periods and perform physical tasks including lifting up to 80 lbs using proper technique
• Strong attention to detail and commitment to getting things right the first time
• Dependable attendance and a team‑oriented mindset
• Ability to successfully complete pre‑employment screening requirements

This job description is intended to describe the general nature and level of work performed by individuals occupying this position of employment. It is not intended to be construed as an exhaustive list of all duties, responsibilities, and skill required of all individuals assigned to this job title. Management reserves the right to modify all or part of this job description at its discretion in order to meet location requirements, staffing levels, and/or any other needs of the business.

All of the essential functions of the job, as defined by the Americans with Disabilities Act and/or equivalent state law, may not have been described. All requests for reasonable accommodation(s) will be reviewed and evaluated on a case‑by‑case basis.

Equal Opportunity Employer/Vet/Disabled