Operations Assistant

About Shepherd Electric Supply

Since 1892, Shepherd Electric Supply has been the first call when complex, time‑critical electrical challenges need to be solved. We move materials accurately and on time so contractors stay on schedule, projects stay on track, and customers never have to wonder if we will come through. Our success comes from people who take pride in doing things the right way—safely, accurately, and with care for teammates and customers alike.

• Administrative Accuracy & Reporting
  • Complete daily clerical tasks accurately to eliminate rework.
  • Prepare and submit monthly inventory reports on time and error‑free.
  • Maintain organized documentation that supports audit readiness at all times.
• Process & Compliance Execution
  • Learn and manage the Fuel Tax agreement process correctly once trained.
  • Ensure documentation aligns with operational transactions—no gaps, no mismatches.
  • Support inventory accuracy and compliance standards so the operation stays clean between formal counts.
• Shipping & Delivery Flow
  • Load and unload trucks safely and efficiently to support daily outbound flow.
  • Organize and stage 2nd run deliveries to ensure route accuracy and timeliness.
  • Cover the shipping office when the manager is off to maintain operational continuity.
• Customer Support & Communication
  • Address return or delivery concerns promptly and professionally—resolve them before they reach leadership.
  • Communicate clearly with warehouse associates, drivers, and leadership across departments.
  • Flag operational issues early before they compound into larger problems.
• Improvement & Flexibility
  • Take ownership of special assignments from warehouse leadership and follow through without being reminded.
  • Cross‑train in additional operational processes to increase team flexibility and reduce single points of failure.
  • Support improvements that increase efficiency, accuracy, or visibility across warehouse operations.

After 90 days, you and your supervisor should be able to point to these markers:

• Reports and documentation are consistently accurate and submitted on time—no rework, no late submissions.
• Fuel tax and compliance processes run without repeated corrections.
• Customer return and delivery concerns are resolved without escalation.
• Leaders trust that assigned administrative processes run without close supervision.
• You proactively identify improvements instead of waiting for direction.

• You pay attention to details others overlook—accuracy is not just a habit, it is a standard you hold yourself to.
• You would rather prevent a problem than fix one later—think ahead and act before things compound.
• You are organized, steady, and reliable under pressure—work does not slip when things get busy.
• You communicate clearly and respectfully across departments—drivers, warehouse associates, leadership, etc.
• You take ownership of your work without needing constant oversight—follow through because it matters, not because someone is watching.

• High school diploma or equivalent required.
• Warehouse experience preferred (3+ years is a plus, but attitude and reliability matter more).
• Ability to stand for extended periods and perform physical tasks, including lifting up to 80 lb. using proper technique.
• Strong attention to detail and commitment to getting things right the first time.
• Dependable attendance and a team‑oriented mindset.
• Ability to successfully complete pre‑employment screening requirements.

Equal Opportunity Employer/Vet/Disabled