Warehouse Associate - Shipping Department

About Shepherd Electric Supply

Since 1892, Shepherd Electric Supply has been the first call when complex, time‑critical electrical challenges need to be solved, and reliability truly matters. We move materials accurately and on time, so contractors stay on schedule, projects stay on track, and customers never have to wonder if we will come through.

Monday – Friday, 10:00am – 7:00pm

Starting between $19.00 – $22.00 per hour depending on experience.

Every order that leaves the Sterling branch passes through the shipping department. This role is our final check before an order reaches a contractor’s job site. By ensuring every product, quantity, diagram, and document is correct, we keep customers on schedule and protect Shepherd’s reputation. The shipping associate must stay alert, catch errors before they leave, and understand the impact of their work on the entire supply chain.

• Outbound Order Accuracy & Fulfillment
  • Pull, verify, and stage outbound orders accurately – right product, right quantity, right destination, every time.
  • Confirm shipping documentation is complete and accurate on every outbound shipment before it leaves the dock.
  • Conduct a final physical check on staged orders to catch discrepancies before they become customer problems.
  • Ensure will‑call orders are staged, labeled, and ready before the customer arrives.
  • Coordinate with counter sales and dispatch on priority‑flagged or time‑critical orders.
• Shipping Documentation & Compliance
  • Generate and verify bills of lading, packing slips, and delivery confirmations for all outbound shipments.
  • Document all shipping exceptions – shortages, substitutions, split shipments – clearly and promptly.
  • Maintain accurate records of outbound activity in the warehouse management system.
  • Flag documentation errors or system discrepancies to the Warehouse Manager before they leave the building.
• Inventory Integrity at the Dock
  • Pull orders accurately from bin locations and confirm picks against order documents.
  • Return mis‑picks, over‑pulls, and damaged product to proper locations immediately.
  • Report recurring pick errors or bin location discrepancies to the Warehouse Manager for root‑cause review.
  • Treat every inventory discrepancy at the dock as a signal, not an inconvenience.
• Equipment, Safety & Facility
  • Operate pallet jacks, hand trucks, and shipping equipment safely in compliance with Shepherd standards.
  • Conduct pre‑shift equipment checks and report maintenance needs before they become failures.
  • Keep the shipping area organized, labeled, and clear of hazards – aisles open, staging zones clean.
  • Maintain safety compliance at your workstation and alert leadership to unsafe conditions immediately.
• Continuous Improvement
  • Surface workflow friction, recurring errors, or staging inefficiencies to the Warehouse Manager.
  • Cross‑train on receiving and warehouse floor functions to build team flexibility.
  • Support onboarding of new shipping team members by modeling accuracy standards and Shepherd values.

• After 90 days, orders leave the dock accurately – right product, right quantity, complete documentation – every shift.
• Will‑call orders are staged and ready before customers arrive, without being asked.
• Shipping exceptions are documented and communicated the same day they occur.
• The shipping area is organized, hazards are addressed, and equipment is maintained every shift.
• At least one meaningful improvement (e.g., staging tweak, documentation habit, catch) surfaces in the first 90 days.

• Owns accuracy without being reminded.
• Pays attention when pace is high, especially to details others rush past.
• Treats the shipping dock like a quality checkpoint, not just a staging area.
• Communicates clearly and directly with the team, dispatch, and counter sales.
• Stays steady when priorities shift and volume spikes.
• Values the work being right, not just done.
• Wants to be part of a team that notices when the job is done well.

• High school diploma or equivalent required.
• Prior shipping, warehouse, or fulfillment experience preferred; motivated entry‑level candidates will be considered.
• Forklift or pallet jack certification required or ability to obtain within 30 days of hire.
• Familiarity with warehouse management systems and standard computer tools (Excel, email) preferred.
• Ability to lift up to 60 lbs. regularly and stand for extended periods.
• Ability to successfully complete pre‑employment screening requirements.

We are an equal‑opportunity employer.