Data Center Supervisor II

Location: USA - Sterling, Efficiency Drive

Division: Solutions

Job Posting

Title:

Data Center Supervisor II

Time Type: Full Time

• Conduct staff meetings to review daily/weekly work activities, plan and assure continuous improvement.
• Effectively keep senior management and client representatives informed of critical issues.
• Ensure the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures.
• Manage operations to meet prescribed productivity and service goals.
• Implement and report on ongoing cost savings measures; provide ideas for more efficient operations.
• Meet all client specified KPI’s and comply with quality system requirements.
• Apply communication and motivational techniques, creating programs to fairly supervise, counsel, and discipline team members.
• Assist in creating programs for hiring, training, and professional development.
• Participate in performance evaluation system for recommending promotions and wage increases.
• Have overall training and evaluation responsibilities of warehouse staff.
• Plan the daily work schedule by reviewing existing work orders, arrival notices, and instructions from customers.
• Assess priorities based on time sensitivity and available resources; assign duties to appropriate staff.
• Review pending jobs or trends, plan for reorganization of warehouse space, and needed changes in staffing levels.
• Train new staff in assigned duties or delegate training responsibility to experienced team members.
• Keep informed of quantity and quality of jobs being performed, providing guidance as necessary.
• Assign supervisory duties to experienced team members acting as leads for lower-level staff.
• Keep manager advised of progress or problems; hold regular meetings with staff to assess overall status.
• Assist in the physical operations as needed.
• Deliver results by leveraging the skills of the right people at the right time.
• Maintain high motivation in team members to provide highest levels of customer satisfaction.
• Provide ongoing growth and development opportunities for team members.
• Provide input and conduct annual performance reviews for team members.
• Support adherence to standard operating procedures (SOPs).

Education & Experience

• Must have a high school diploma or general education degree (GED).
• 3 years’ experience working in a logistics/distribution/relevant environment.
• 1 year experience in a supervisory role.
• Preferred:
  Prior MHE certification or knowledge of basic MHE operation.

Certificates, Licenses, Registrations or Professional Designations

• Satisfactory completion of a forklift training program.

Computer Skills

• Proficient in Microsoft Office (Excel, Word, and PowerPoint).
• Experience with RF scanners.
• Knowledge of WMS functions.

Language Skills

• English (reading, writing, verbal).
• Business communication skills.

Mathematical Skills

• Basic to intermediate level to verify quantities, count inventory, or perform other duties associated with handling, storing and distributing client products.

Other Skills

• Strong attention to detail, accuracy and timely completion of job tasks.
• Good organizational and personnel skills.
• Good communication skills, written and oral.
• Good leadership, supervision, and planning skills.
• Ability to work flexible schedules, including nights and weekends.
• Participate in cross‑training metrics activities and assist as a backup when needed.
• Adapt effectively to change and thrive in a fast‑paced environment.
• Work overtime as dictated by business.
• Work in unregulated temperatures during warmer and colder months.

• Accountability
• Business Acumen
• Communication / Building Partnership
• Developing Oneself
• Developing Others
• Drive for Results
• Embracing Change
• Problem Solving
• Empowerment
• Leadership Excellence
• Leading Change
• Professional Competencies

• Occasionally:
  Bending.
• Frequently:
  Walking and standing.
• Constantly:
  Sitting.
• Ability to lift/carry and push/pull 11‑20 pounds.
• Reach above shoulder, squat, or kneel.

While performing the duties of this job, the employee is rarely exposed to fumes or airborne…