Client Assessor - Delivered

Job Summary

The Client Assessor is responsible for assessing new clients and re‑assessing existing clients. The Client Assessor may be asked to assist in report preparation, file maintenance, and interaction with clients. The Client Assessor may be asked to provide administrative support any within the Home Delivered Meals (HDM) program.

• High school diploma or equivalent
• Valid Ohio Driver's License
• Associate’s Degree preferred, but not required

• Some experience working in an office environment would be beneficial
• Thoroughness and accuracy when completing assignments

• Use an Area Agency on Aging, Region 9 (AAA9) dedicated form to assess potential clients, followed by a re‑assessment annually thereafter.
• Notify the HDM Coordinator of any client found to be at high risk, or found with a change in client's status based on the Client Assessment.
• Assist in the preparation and maintenance of HDM client files.
• Answer the dedicated phone line to HDM department to assist clients or transfer them to the HDM Coordinator. Take messages as appropriate and give them to HDM Coordinator.
• Prepare HDM reports as required.
• Must be efficient in the use of a computer and capable of learning new computer software.
• Assist in filing and documentation relative to HDM records.
• Assist in preparing for AAA9 audits.
• Other duties as assigned.