More jobs:
IT Intern
Job in
Steubenville, Jefferson County, Ohio, 43952, USA
Listed on 2026-09-06
Listing for:
Jefferson County Educational Service Center
Apprenticeship/Internship
position Listed on 2026-09-06
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, Technical Support
Job Description & How to Apply Below
IT Intern
The IT Intern will assist our Information Technology department with daily operations, troubleshooting technical issues, and supporting various IT projects. This position offers hands-on experience in a professional environment, allowing the intern to apply classroom knowledge and develop practical skills in a corporate setting.
Key Responsibilities
- Provide first-level technical support to employees for hardware, software, and network-related issues, via phone, email, or in person.
- Assist with the installation, configuration, deployment, and maintenance of computers, printers, mobile devices, and other IT equipment.
- Help maintain and monitor IT infrastructure systems, perform software updates, and conduct system backups.
- Log, troubleshoot, and resolve technical issues, escalating complex problems to senior IT personnel as needed.
- Assist in maintaining accurate inventory of IT assets and documenting system configurations, processes, and troubleshooting steps.
- Participate in IT projects such as system upgrades, migrations (e.g., to cloud services), and application development tasks under guidance.
- Create, modify, and remove user accounts in systems like Active Directory, Google Admin, or Office 365
Qualifications and Skills
- Currently enrolled in or a recent graduate of a Bachelor's or Associate's degree program in Information Technology, Computer Science, Computer Engineering, or a related field.
Technical Knowledge
- Basic understanding of computer hardware, operating systems (Windows, macOS, Linux), and networking concepts (LAN/WAN, VPN).
- Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Knowledge of programming/scripting languages (e.g., Python, Java, JavaScript) or cloud platforms (e.g., AWS, Azure) is a plus, depending on the role's focus.
Soft Skills
- Strong problem-solving and analytical skills.
- Excellent verbal and written communication skills.
- Ability to work independently and collaboratively in a team environment.
- Eagerness to learn, a positive attitude, and a strong work ethic.
- Attention to detail and strong organizational skills.
Physical Requirements
Ability to lift and carry equipment (up to 30 lbs.) and occasionally crawl under desks to access equipment
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