Assistant Site Manager - Clean Express Auto Wash

Assistant Site Manager

Location:

6300 Steubenville Pike, Pittsburgh, PA 15205

Compensation: $22.00 per hour, with potential incentives based on site performance.

• Assist the site manager to ensure the store operates and exceeds customer service needs.
• Focus sales efforts, engage potential customers, present monthly unlimited car wash packages, and upsell products.
• Maintain high-quality day‑to‑day on‑site store operations.
• Lead with integrity and foster a culture of respectful accountability.
• Strive to exceed sales goals and store growth.
• Assist with recruiting, developing, and motivating teams to deliver the company mission.
• Manage labor and staff scheduling.
• Effectively manage P&L through monitoring chemicals, utilities, and other expenditures.
• Maintain quality assurance through accurate Quality Control checks.
• Follow standard procedures for cash management, including daily reconciliations, audits, and deposits.
• Monitor inventory and supplies; assist with orders.
• Ensure adherence to safety protocols and SOPs.
• Address customer escalations calmly and collectedly.
• Learn wash process and equipment to expand knowledge base.
• Engage in educational/training opportunities for growth.
• Perform other related duties as required and assigned.

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Minimum 1 year of leadership experience.
• At least 2 years of customer service experience, including de‑escalation tactics.
• Basic IT and computer proficiency, including POS systems and Microsoft Office.
• Ability to work flexible hours, including weekends.
• Strong verbal communication skills to engage with customers.
• Capability to provide and follow clear directions.
• Ability to close the site at least two nights per week and open as needed.
• Ability to coach, mentor, and train.
• Maintain professional appearance per guidelines.
• Physical ability to stand and move throughout site, stand all shift, work outdoors in all weather, lift 25 lbs.

• Medical, vision, dental, and other health benefits.
• Company‑paid life insurance, disability, accident, hospital indemnity, and employee assistance program.
• 401(k) with up to 4% company match.
• Recognition programs and ongoing training and professional development.
• Unlimited Wash Club membership.
• 50% off retail items.
• Company‑provided uniforms.
• Educational reimbursement.
• Paid vacation (per Employee Manual).

• Stand and move throughout the site for entire shift.
• Work on feet all shift in fast‑paced environment.
• Work outside in all weather conditions.
• Lift up to 25 lbs.

Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.