Speech, Language and Hearing Clinic Office Manager

Speech, Language and Hearing Clinic Office Manager

The Clinic Office Manager is the initial contact with clients entering the Clinic for appointments. The Clinic Office Manager is also responsible for: intake of hearing aids needing repair, managing accounts receivable and payable, weekly deposits, use of the credit card charge system, tracking in and out costs of hearing aid purchase and repairs, scheduling audiology appointments, scheduling speech and language assessments, management of correspondence with current and future clients, use of electronic medical records system, submitting prior authorizations through insurance and managing use of paid parking permits for clients.

This position also includes supervising and training graduate assistants who support the day-to-day operations of the Clinic office.

** Full position description is available upon request. **

• Performs administrative tasks including telephone customer service, word processing, transcribing, filing, and calendaring
• Coordinates with senior management to define program goals and fiscal objectives
• Serves as the primary contact and subject matter expert for specified program policies and procedures
• Assists in coordinating the complex daily activities of providers or program(s) by entering information into databases, maintaining files and materials, and preparing reports
• Schedules logistics and secures or distributes resources for program meetings, department events, conferences, and travel
• Identifies opportunities for program improvements and makes recommendations to the appropriate entities
• Acts as the primary liaison for providers or programs and refers stakeholders to providers, agencies, patients, and staff

College of Professional Studies

$21.63-$22.68 hourly, based on qualifications and experience

• High School Diploma or Equivalent
• Minimum three years working in a medical office or medical facility with related work experience in the areas of accounts payable, accounts receivable, and/or medical billing services

• Experience working with electronic medical record/practice management system or accounting system
• Experience working with ICD-10 and CPT coding
• Proficiency in Microsoft Word, Excel, and Outlook
• Strong organizational skills
• Ability to work independently with limited direction
• Ability to communicate effectively, both orally and in writing
• Strong interpersonal skills

Full-time (1.0 FTE) non-exempt hourly university staff position.

How to Apply:

TO ENSURE CONSIDERATION:
Applications received by 05/22/2026 are ensured full consideration. Applications received after that date may be given consideration at the discretion of the search committee. Application materials will be evaluated, and the most qualified applicants will be invited to participate in the next step of the selection process. Incomplete and/or late application materials may not receive consideration.

Files must be complete to be considered. Submission in PDF format is preferred for all attachments. Please include the following documents:

- Cover letter addressing qualifications and experience

- Resume

(Official Transcripts may be required of finalist)

After you submit your application, you are unable to edit it, so please be sure to include all application materials.

Name:
Sondra Reynolds, Position Contact

Email: sreynold

Phone:

If you have any questions regarding the application process, need special arrangements, or if you submitted your application with missing materials, please call or email:

Human Resources

Email: human.resources

Phone:

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