Customer Service Representative

Overview

Duration: 6–12-month contract with possible extension or conversion based on performance

Pay: $17-$19/hour on W2 (paid weekly)

Are you detail-oriented and experienced in customer service, operations, or administrative support? We’re seeking a Default Services Technician to join the team in a fast-paced financial services environment supporting account operations and recovery processes.

• Experience in customer service, administrative support, operations, or finance-related environments preferred
• Comfortable handling inbound and outbound calls professionally
• Strong attention to detail, organization, and multitasking skills
• Ability to work efficiently in a fast-paced setting while maintaining accuracy

• Manage recovery inventory, ensuring accurate tracking, organization, and timely processing
• Handle inbound and outbound calls, assisting with account-related inquiries and customer support
• Process vendor bill payments while maintaining accuracy and meeting deadlines
• Maintain organized records and support day-to-day operational workflows
• Provide professional customer service and assist with issue resolution as needed

Gain valuable experience in a professional financial services environment while building your operational and customer support skills. This opportunity offers hands-on experience, team collaboration, and strong potential for long-term growth.

Benefits:

Pride Global and its affiliates offer eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k) retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Russell Tobin is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Russell Tobin is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including the California Fair Chance Act and all applicable local Fair Chance ordinances.

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.