More jobs:
Customer Care Representative – 2nd Shift
Job in
Stevens Point, Portage County, Wisconsin, 54481, USA
Listed on 2026-07-20
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-20
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep
Job Description & How to Apply Below
Responsibilities
- Respond to customer inquiries via phone and email, providing prompt, courteous, and accurate service
- Troubleshoot and resolve complex account or technical issues using available tools and resources
- Promote Associated Bank products and services that meet customers’ needs
- Mentor and train new team members to ensure consistent, high-quality service delivery
- Demonstrate professionalism and care in every customer interaction to strengthen relationships and loyalty
- Collaborate with colleagues across teams to improve processes and customer experiences
- Uphold compliance with all bank policies, procedures, and regulations
- High school diploma or equivalent
- Less than 2 years of customer service experience in banking, retail, food service, insurance, telemarketing, or sales
- Bilingual English/Spanish proficiency (eligible for competitive language differential)
- customer service
- troubleshooting
- mentoring
- training
- professionalism
- collaboration
- communication
- problem-solving
- relationship building
- loyalty enhancement
- high school diploma
- bilingual English/Spanish proficiency
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×