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Hybrid Travel Assistance Coordinator
Job in
Stevens Point, Portage County, Wisconsin, 54481, USA
Listed on 2026-08-18
Listing for:
Zurich Cover-More
Full Time
position Listed on 2026-08-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Zurich Cover-More’s Travel Guard unit is seeking a customer service representative to handle inbound calls related to travel emergencies, such as lost luggage, passport replacement, and travel rebooking. You will deliver a positive phone experience, leveraging product knowledge from our assistance team.
The role requires 2+ years in customer service, excellent communication, and the ability to multitask while documenting interactions. Hybrid work model with 3 days in the office and 2 from home.
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