Student Success Center Specialist

Current Employees:
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Position Title:

Student Success Center Specialist

Job Category:

Academic Staff

Employment Type:

Regular

Job Profile:

Academic Program Specialist

Job Duties:

The Student Success Center at the College of Natural Resources (CNR) is the place to go for student inquiries. The Center offers confidential advising and related services to help students choose and achieve their academic and career goals. It also promotes exceptional classroom performance and out-of-class preparation. The person in this position will become an expert in academic programs and offerings.

They will support all faculty and staff in various capacities, from advising to processing class substitutions and waivers.

Full position description is available upon request.

Key

Job Responsibilities:

Utilize independent judgement regarding development, implementation, and evaluation of advising efforts.

* Student Academic Advising

* Help students determine educational programs consistent with their interests and abilities.

* Assist students in understanding their program requirements.

* Help students connect with academic and support resources.

* Support the Academic and Career Advising Center and faculty members with their advising questions for CNR students.

* Career preparation and guidance

* Help students understand extra-curricular opportunities that align with their intended career goals.

* Provide guidance to students with questions about resumes, cover letters, natural resources job search resources, etc.

* Transfer Program

* Assist with transfer agreements and guide partner institutions.

* Develop

CNR-specific programming for transfer students to ensure a smooth transition to UWSP and CNR.

* Provide informational sessions, support, and one-on-one advising for CNR transfer students.

* Advise potential transfer students with respect to course transfers

Identify program needs, contribute to the development of workflow, schedules, and logistics; secure resources for meetings and events.

* NRES 101 Support - work with SSC Coordinator to provide educational opportunities.

* Academic paperwork - efficiently process substitutions, waivers, course repeats, credit overloads, etc.

College Support

* Focus on retention activities/events and assist with other college events as needed

Department:

The College of Natural Resources is one of the largest comprehensive natural resources undergraduate programs in North America. The strength of our program is its interdisciplinary approach and emphasis on hands-on experiences. The College of Natural Resources has 1,550 undergraduates, 50 graduate students, and over 130 faculty and staff. It is home to disciplines in Environment and Society, Fisheries and Water Resources, Forestry, Soil and Waste Resources, Wildlife Ecology, and the Department of Paper Science and Chemical Engineering.

Compensation:

$43,888-$46,350, based on qualifications and experience

Required Qualifications:

* Bachelor's degree in any relevant field in post-secondary education OR equivalent combination of education and experience

* Experience providing guidance, coaching, customer service, or support to individuals in any setting.

* Demonstrated effective written and verbal communication skills

* Experience using databases, CRM systems, or digital platforms to track information or support users

Preferred Qualifications:

* Bachelor's degree in natural resources or natural resources career experience

* Experience developing programs to help with student retention

* Demonstrated presentation and public speaking abilities

* Professional experience advising students

* Experience with student information systems and course management systems

Education:

Bachelor's degree in any relevant field in post-secondary education, natural resources, OR equivalent combination of education and experience

How to Apply:

Applications received by 03/01/2026 are ensured full consideration. Applications received after that date may be given consideration at the discretion of the search committee. Application materials will be evaluated, and the most qualified applicants will be invited to participate in the next step of the selection process. Incomplete and/or late application materials may not receive consideration.

Files must be complete to be considered. Submission in PDF format is preferred for all attachments. Please include the following documents:

* Cover letter addressing qualifications and experience

* Resume/Curriculum Vitae

(Official Transcripts may be required of finalist)

After you submit your application, you are unable to edit it, so please be sure to include all application materials.

Contact Information:

Name:
Katie Youngberg

Email: katie.youngberg

Phone:

If you have any questions regarding the application process, need special arrangements, or if you submitted your application with missing materials, please call or email:

Human Resources

Email:…