Full Time Medical Assistant

Job Title:

Full-Time Medical Assistant (MA)

Department:
Psychiatric

Reports to:

Administrative Services Manager

The Full-Time Medical Assistant is a vital clinical support position with Behavioral Health Clinic (BHC). This position is primarily located at our Stevens Point location. This position follows a schedule of four 10-hour shifts per week.

The Medical Assistant plays an integral role in ensuring high-quality patient care by supporting providers, coordinating patient needs, and maintaining a welcoming environment. Through compassionate interactions and precise clinical documentation, the Medical Assistant helps exceed the expectations of our clients, providers, and referral sources while ensuring seamless and efficient clinic operations.

• Greet patients and prepare them for psychiatric appointments, ensuring a welcoming and supportive environment.
• Collect and document vital signs, medical histories, and medication lists.
• Coordinate patient scheduling, referrals, and follow-ups, ensuring seamless continuity of care.
• Maintain accurate and up-to-date electronic health records (EHR) in compliance with clinic policies.
• Assist with prior authorizations, prescription refills, and medication management under provider supervision.
• Provide patient education regarding medications, treatment plans, and psychiatric wellness resources.
• Ensure exam rooms and medical equipment are properly sanitized and stocked.
• Collaborate with the psychiatric care team to ensure effective communication and support for patient needs.
• Comply with HIPAA and clinic confidentiality policies to protect patient information.

• High school diploma or equivalent required. Completion of an accredited Medical Assistant program desired.
• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) preferred.
• Prior experience in a psychiatric or behavioral health setting preferred.
• Strong organizational, communication, and multitasking skills. Proficiency in electronic health records (EHR) and basic medical procedures.
• Compassionate, patient-focused, and able to work effectively in a team-oriented environment.
• Strong verbal and written communication skills that demonstrate the power and strength of a positive and confident tone.

• Starting pay between $19.00-$23.00 per hour
• Healthcare Benefit Package – Including Dental, Vision, STD, LTD, and Retirement Plan Options
• Supportive and collaborate team environment & Opportunities for advancement and leadership
• Paid Time Off (PTO) and Holidays

* In accordance with legal requirements and company policies, successful candidates for this position will be required to complete the form I-9, Employment Eligibility Verification and Background Check, as part of the onboarding process*