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Desktop Support Engineer​/EUC Engineer

Job in Stevens Point, Portage County, Wisconsin, 54481, USA
Listing for: PDSSOFT INC.
Full Time position
Listed on 2026-09-27
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 85000 - 110000 USD Yearly USD 85000.00 110000.00 YEAR
Job Description & How to Apply Below
Position: Desktop Support Engineer/ EUC Engineer

Position:
End User Computing (EUC) Engineer

Location:

Stevens Point, Wisconsin (Onsite)

Employment Type:

Full-Time

Position Summary

We are seeking an experienced End User Computing (EUC) Engineer to provide onsite IT support for the Stevens Point manufacturing facility. The role is respo end-user support, desktop/laptop management, network troubleshooting, plant IT infrastructure support, and coordination with regional and global If teams to high availability of business-critical systems.

Required Skills

5+ years of End User Computing / Desktop Support experience.

Strong knowledge of Windows 10/11 administration.

Microsoft 365 Administration.

Active Directory and Azure AD.

Hardware troubleshooting (Dell/HP laptops & desktops).

Printer and peripheral support.

Experience with Service Now or similar ITSM tools.

and communication skills.

Network Skills (Mandatory)

CCNA Certification (Preferred) or equivalent Cisco networking experience.

Good understanding of:

Cisco Switches

VLANS TCP/IP

DNS

DHCP

VPN

Wireless Networking

Preferred Skills

Experience in a manufacturing or industrial environment.

SCCM/MECM.

Power Shell scripting.

Knowledge of cybersecurity best practices.

Experience supporting shop-floor IT infrastructure.

Education

Bachelor's degree in Computer Science, Information Technology, or related field (preferred).

CONA certification preferred.

Microsoft certifications are an added advantage.

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