Baker, Retail

Location

Stevens Point

Full‑Time

Festival Foods is a Wisconsin grocer committed to giving back to the communities it serves and to providing guests with exceptional service and value. We operate more than forty full‑service supermarkets across the state of Wisconsin.

At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.

Join our Festival Foods team as a Baker! As a Baker, you’ll play a pivotal role in crafting unforgettable experiences for guests both for special events and daily indulgences. Good customer service and a willingness to help guests are essential to creating a positive impact every day.

• Recipe & Production Control: Follow recipes and production lists precisely to ensure high‑quality bakery and pastry items. Monitor dates and freshness, handle outdated items properly, and report shrinkage.
• Health & Safety: Adhere to all Health Department guidelines and Festival sanitation practices. Maintain cleanliness and organization in prep areas, coolers, freezers, and dry storage.
• Guest Service: Provide excellent customer service to our guests by assisting them with finding items, taking special orders, and addressing concerns. Answer phone calls with proper etiquette and ensure guest satisfaction.
• Stock Monitoring: Keep an eye on stock levels and service floor needs, ensuring proper assortment and production‑level, especially for early mornings and evenings.
• Quality Standards: Maintain food safety logs and ensure all quality standards, including quantity expectations, are met by 10 am and 5 pm daily.
• Team
  
  Collaboration:
  
  Work closely with all Bakery associates to meet department goals and support a positive team environment.
• Honor Commitments: Demonstrate regular, timely attendance in compliance with the work schedule and provide adequate notice to find a replacement for occasional absences.
• Support the Team: Perform other duties as assigned.

• Customer Focus: Ability to deal tactfully and effectively with guests and all personnel.
• Effective Problem‑Solving: Ability to quickly assess and resolve issues in a dynamic and stressful work environment while supporting team members.
• Safety Awareness: Comprehensive understanding of safety requirements and company safety policies, including proper training on ovens, lifting techniques, trash compactor, baler, mixers, slicing and packaging machinery, and other equipment.
• Retail Expertise: Knowledge of the retail food business and perishable department operations, with the ability to make timely and effective decisions.

• Physical Demands: Stand in one spot for a long period of time; bend, stoop, and kneel regularly (70 % of the time). Full range of upper body motion. Lift up to 60 pounds on a frequent basis (50 % of the time). Frequent repetitive motion of hands and wrists.
• Work Environment: Occasional exposure to extreme temperatures (20 % of the time). Frequently near moving machinery (70 % of the time).

The Baker position requires early mornings, afternoons, weekends, and holidays. Flexibility to work evening or overnight shifts as needed.

By joining our bakery team, you will become part of a community that values quality, collaboration, and exceptional food service. We offer competitive compensation, opportunities for career growth, and a supportive work environment.

• Associate Discount: Enjoy an industry‑leading 15 % off your grocery purchases for you and your immediate household.
• Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part‑time store associates receive a $1 premium per hour on Sundays and select holidays. Hourly full‑time store associates receive time and a half on Sundays and select holidays.
• Two‑Week Advanced Scheduling: Better planning. Better balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
• Vision & Dental Insurance: Part‑t…