Inside Sales I

• Job Category Customer Service
• Employee Type Hourly - FT
• Manage Others No

• Name Marinah Russell
• Phone
• Email

Inside Sales 1

Inside Sales 1 will report directly to the Director of Inside Sales. You'll work closely with various departments and external partners to ensure seamless operations, providing critical support for our sales and customer success efforts.

You'll play a key role in supporting our sales team, delivering quotes, managing product designs, and fostering relationships with dealers. Here's what your day-to-day will look like:

• Quotation Support:
  Work with Regional Sales Managers and dealers to gather all necessary project information for quotes.
• Quote Preparation & Follow-Up:
  Create detailed quotations for dealers and Regional Sales Managers and follow up on outstanding quotes as directed.
• Product Design & Pricing:
  Develop competitive product designs and pricing that align with customer needs and Steel King standards.
• Compliance & Design Specifications:
  Ensure Steel King products comply with applicable building codes and design specifications.
• Technical Support:
  Assist in reviewing AutoCAD drawings, completing material takeoffs, processing custom-engineered orders, and providing project management support.
• Customer Relationship Management:
  Cultivate relationships with assigned accounts to drive business growth.
• Cross-Department
  
  Collaboration:
  
  Work with Manufacturing, Engineering, Accounting, and other departments to streamline the sales process.
• Assist with Distributor
  
  Education:
  
  Support efforts to train distributors on Steel King product capabilities, procedures, and sales strategies.
• Additional Duties:
  Other related tasks as assigned by the Director of Inside Sales, Vice President of Sales, or the Executive Committee.

At Steel King, our core values are the foundation of everything we do. As part of this role, you'll help us enhance product offerings, improve customer satisfaction, and drive growth:

• Uphold Steel King's Core Values:
  Always act with integrity, never accept good enough as good enough, be someone people want to work with, and have a get it done attitude.
• Market Growth &
  
  Collaboration:
  
  Look for ways to grow Steel King's market share by identifying new product opportunities and competitive pricing strategies.
• Training & Development:
  Work with the distributor network to enhance their understanding of our products, safety procedures, and sales tactics.
• Teamwork Across Departments:
  Collaborate with teams across Sales, Engineering, Manufacturing, and Accounting to support customer needs and internal goals.

We're looking for someone who thrives in a fast-paced environment, is detail-oriented, and works well with a diverse team. If you have the following qualifications, we'll love to hear from you:

• A Bachelor's degree or an Associate's Degree in an engineering or sales related field or equivalent work experience.
• Ability to work cooperatively in and amongst teams.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent verbal and written communication skills with great attention to detail.
• Ability to work collaboratively in teams and independently when needed.
• Strong organizational skills with the ability to manage multiple tasks and deadlines.
• Sound judgment, decision-making, and problem-solving skills.
• Ability to read, analyze, and interpret documents such as RFPs, work instructions, and company policies.
• Timely and professional responses to phone and email inquiries.

• Ideally, 0-1 year of experience in inside sales, engineering support, or a similar role is a plus, but not required.
• Ideally, 0-1 year of experience using customer sketches or layout documents to confirm product fit, configuration, and requirements during the quoting process, but not required.

• Get It Done Attitude:
  Own your tasks and deliver results.
• Refuse to Accept "Good Enough":
  Strive for continuous improvement.
• Be Someone People Want to Work With:
  Foster positive, collaborative relationships.
• Always Act with Integrity:
  Uphold honesty and transparency in every…