Client Relationship Consultant ; Banker Stillwater, MN

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. A career with U.S. Bank gives you a wide, ever‑growing range of opportunities to discover what makes you thrive at every stage of your career.

• Build relationships with customers through in‑person, appointment, and virtual channels.
• Engage customers with a digital‑first mindset while assessing and attending to their banking needs.
• Obtain and process customer and account information, demonstrating and educating clients on available deposit and loan products and services.
• Recommend solutions based on each customer’s unique goals and needs.
• Proactively outreach and follow up to deepen client relationships.
• Open new consumer and business accounts, complete service requests, and submit credit applications.
• Educate clients on emerging and self‑service digital products to meet financial needs.
• Leverage resources and technologies to optimize the client experience, ensuring operational excellence and accuracy.

• High school diploma or equivalent.
• Typically a minimum of 3–4 years of retail banking experience or a combination of experience and training.
• National Mortgage Licensing System (NMLS) registration required; subject to criminal background and credit check.
• Must maintain satisfactory NMLS registration, criminal, and credit records.

• Proven ability to build and foster client relationships through proactive outreach.
• Effective engagement and communication with clients.
• Thorough knowledge of bank policies, procedures, and support systems.
• Proven customer service and interpersonal skills.
• Experience with digital products and self‑service technologies.
• Ability to identify and recommend solutions that meet customers’ needs both reactively and proactively.
• Experience in the financial services industry preferred.

• Healthcare (medical, dental, vision)
• Basic and optional term life insurance
• Short‑term and long‑term disability
• Pregnancy disability and parental leave
• 401(k) and employer‑funded retirement plan
• Paid vacation (2–5 weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other factor protected under applicable law.

U.S. Bank participates in the U.S. Department of Homeland Security E‑Verify program in all facilities located in the United States and certain U.S. territories. The program is an Internet‑based employment eligibility verification system operated by U.S. Citizenship and Immigration Services.