Retail Labor Manager- Hybrid, Stillwater, MN

Job Overview

The Labor Manager is accountable for enterprise labor outcomes and serves as the primary operational leader for labor optimization. This role partners with District Managers, the Sr. Labor Analyst, Finance partners, and Retail Operations leadership to improve labor planning, scheduling effectiveness, standards adoption, and field execution. The Labor Manager leads cross-functional labor optimization projects, including system-driven labor standards and related business process changes, while partnering with technical owners for UKG configuration, system administration, and platform support.

The Labor Manager directly leads and develops the Sr. Labor Analyst, ensuring alignment between labor analytics, labor standards, labor optimization initiatives, and field execution priorities. This position reports to the VP of Operations and maintains a dotted-line working relationship with the Sr. Director, Operations Value Delivery Office (VDO) to ensure alignment with enterprise value delivery priorities.

The Labor Manager is accountable for enterprise labor outcomes and serves as the primary operational leader for labor optimization. This role partners with District Managers, the Sr. Labor Analyst, Finance partners, and Retail Operations leadership to improve labor planning, scheduling effectiveness, standards adoption, and field execution. The Labor Manager leads cross-functional labor optimization projects, including system-driven labor standards and related business process changes, while partnering with technical owners for UKG configuration, system administration, and platform support.

The Labor Manager directly leads and develops the Sr. Labor Analyst, ensuring alignment between labor analytics, labor standards, labor optimization initiatives, and field execution priorities. This position reports to the VP of Operations and maintains a dotted-line working relationship with the Sr. Director, Operations Value Delivery Office (VDO) to ensure alignment with enterprise value delivery priorities.

The Labor Manager is accountable for enterprise labor outcomes and serves as the primary operational leader for labor optimization. This role partners with District Managers, the Sr. Labor Analyst, Finance partners, and Retail Operations leadership to improve labor planning, scheduling effectiveness, standards adoption, and field execution. The Labor Manager leads cross-functional labor optimization projects, including system-driven labor standards and related business process changes, while partnering with technical owners for UKG configuration, system administration, and platform support.

The Labor Manager directly leads and develops the Sr. Labor Analyst, ensuring alignment between labor analytics, labor standards, labor optimization initiatives, and field execution priorities. This position reports to the VP of Operations and maintains a dotted-line working relationship with the Sr. Director, Operations Value Delivery Office (VDO) to ensure alignment with enterprise value delivery priorities.

Labor Outcomes - Owns

• Own labor outcome accountability across stores, including performance visibility, field adoption, and sustained execution against labor productivity goals.
• Partner with District Managers to identify labor performance gaps, align on field action plans, and support consistent execution of labor expectations.
• Partner with Finance to connect labor planning, productivity targets, forecast assumptions, and measurable savings or investment outcomes.
• Translate labor reporting and operational insights into clear recommendations for field leaders and senior leadership.
• Establish routines, scorecards, and follow-up mechanisms that reinforce accountability for labor outcomes without shifting field ownership away from Operations leadership.

Team Leadership - Owns

• Directly manage, coach, and develop the Sr. Labor Analyst.
• Establish priorities and objectives for labor analytics, labor standards validation, reporting, and project support activities.
• Ensure analytical insights are translated into actionable recommendations that drive labor outcomes.
• Create strong alignment between labor reporting, labor standards, project work, and field execution needs.
• Support professional development and succession planning within the labor function.

Labor Optimization Projects - Owns

• Serve as the primary business leader for labor optimization initiatives from scoping through implementation and sustainment.
• Lead cross-functional project work related to labor standards, master schedule planning, workload alignment, scheduling effectiveness, and labor process improvement.
• Own business requirements, operational design decisions, change management plans, adoption measures, and leadership communication for labor optimization projects.
• Lead and develop the Sr. Labor Analyst while partnering closely on analysis, standards validation, reporting, and project milestone support.
• Coordinate with Finance,…