Field Service Engineer - Los Angeles Job Stillwater area,Minnesota USA,Trades / Skilled Labor

Job Scope

The Engineer, Field Service I provides service to customers with regard to preventative maintenance, retrofit installation, troubleshooting and repair with minimal support.

Key Duties and Responsibilities

Provide service and support to internal and external customers with regard to instrument maintenance, troubleshooting and repair with minimal assistance.
Receive information from Manager, Technical Service and Logistics Teams concerning customer instrumentation.
Maintain customer, applications and sales communications.
Assist with instrument installations.
Resolve instrument problems by troubleshooting the specific problem (hardware or software) and repairing.
Perform instrument preventative maintenance.
Perform instrument retrofit installation.
Read and understand the GOP procedures required for GMP compliance.
Perform other assignments as required for effective support of field systems and activities at customer site(s).
Complete field service reports according to process.
Maintain good work habits.
Follow Dia Sorin's established compliance procedures designed to ensure that all regulatory requirements are met; activities may include audits, documentation, and the understanding of the requirements of agencies such as OSHA, EPA, NRC and FDA.
Understand and apply the appropriate procedures pertaining to:

Timecards completed daily

Service reports completed daily

Service software synch twice daily

Expense reports completed weekly

Timely and accurate return of used spare parts

On-time completion of all Smart training and technical requirements

Prompt response to all forms of communication from headquarters, customers, and co-workers

Management and maintenance of assigned company assets (i.e. parts inventory, tools, communication, computing devices, vehicles)

Perform work in a safe manner consistent with Dia Sorin's health, safety and environmental policies and assume responsibility for personal safety and that of co-workers to result in a safe work environment for all employees and the protection of the environment and the community at large.

Follow Dia Sorin's established procedures for the safe handling and disposal of hazardous, radioactive, laser sources and infectious material.

Participate in Dia Sorin's safety training programs and demonstrate competency in the use of Material Safety Data Sheets, Chemical Labeling, Corporate Emergency Response Procedures, and Dia Sorin's Health, Safety and Environmental Policies.

Be aware of and understand hazards specific to work area and follow appropriate safety precautions necessary to control them.

Participate in training processes that are designed to develop a highly skilled workforce capable of delivering results consistent with corporate goals and objectives.

Participate in formal and informal training required to increase skills to meet work expectations.

Complete all prerequisite activity on time.

Successfully pass annual corporate assessments.

Respond positively to work instructions by applying acquired subject matter promptly.

Other duties and responsibilities as assigned.

Education, Experience, and Qualifications

AA Degree in Laboratory Technician, Electronics, Engineering Technician or equivalent.
Minimum 2 Years as a Biomedical Equipment, Electronics or Field Service Technician, or equivalent combination of education, training, and experience.
Valid driver's license in good standing.
Ability to do preventative maintenance and troubleshooting with reference to manufacturer's manual and with minimal support.
Ability to learn and apply good manufacturing practices (cGMPs) and good laboratory practices and techniques.
Basic knowledge and understanding of electronics and medical terminology.
Some knowledge and understanding of basic immunology and immunoassay technology.
Ability to explain correct operation of equipment.
Self‑starter that requires minimal supervision on specific field tasks.
Excellent verbal, interpersonal and written skills.
Ability to handle multiple activities in a professional manner.
Quality and detail oriented.
Skill in using MS Word and Excel; familiarity with Google Suite.

What we offer

The salary range for this position is $67,. The hourly range for…