Senior Analyst, Reconciliation COE

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

• Reconciliation Execution & Review Perform and/or review balance sheet reconciliations in alignment with COE standards, ensuring completeness, accuracy, and compliance with policy
• Validate supporting documentation, ensuring clear audit trail and alignment to account activity
• Apply risk-based review principles, focusing on high-risk and material accounts
• Identify and challenge unsupported balances or insufficient explanations prior to certification
• Reconciling Item Management Identify, track, and drive resolution of reconciling items, including root cause identification
• Monitor aging of open items and ensure timely follow-up in accordance with established thresholds
• Partner with business and functional teams to resolve discrepancies and clear outstanding balances
• Escalate aged, complex, or high-risk items in a timely manner
• Support account clean-up efforts and reduction of recurring reconciling differences
• Global Team Coordination (Onshore/Offshore Model) Collaborate with offshore reconciliation teams to reinforce quality standards and service level expectations
• Provide direction and clarity on priorities, timelines, and deliverables
• Manage day-to-day expectations with offshore teams to ensure consistent and timely output
• Drive accountability for issue follow-up and resolution across distributed teams
• Controls & Compliance Execute responsibilities in accordance with SOX control requirements and internal control framework
• Ensure reconciliations are audit-ready, with appropriate documentation and evidence of review
• Support internal and external audit requests, including walkthroughs and documentation support
• Maintain adherence to enterprise reconciliation policy and COE governance standards
• Continuous Improvement Identify opportunities to enhance reconciliation quality, efficiency, and standardization
• Support initiatives related to automation, tool optimization (e.g., Black Line), and process improvement
• Contribute to ongoing transformation efforts within the Reconciliation COE and broader Controllership organization

• On-time completion and certification of reconciliations
• Reduction in aged reconciling items and improved account health
• Quality and audit readiness of reconciliation documentation
• Adherence to SOX and internal control requirements
• Effective coordination with offshore teams and stakeholder satisfaction

• Functional Expertise (Reconciliations & Account Analysis)
• Controls Mindset & Risk Awareness
• Accountability & Ownership
• Collaboration & Cross-Functional Partnership
• Communication & Stakeholder Management
• Continuous Improvement Orientation

• 3+ years of accounting, reconciliation, or financial operations experience
• Experience performing or reviewing balance sheet reconciliations in a controlled environment
• Knowledge of SOX controls and financial reporting processes

• CPA or progress toward certification
• Experience in a shared services or COE model
• Experience with Black Line or similar reconciliation platforms
• Experience with large ERP systems (e.g., SAP, Oracle)
• Exposure to process improvement or transformation initiatives
• Strong communication skills with experience working across onshore/offshore teams
• Demonstrated ability to manage competing priorities and meet deadlines
• Strong analytical, problem-solving, and organizational skills

• Bachelor’s degree in Accounting, Finance, or related field

Anticipated Weekly Hours 40 Time Type Full time

Pay Range The typical pay range for this role is: $46,988.00 - $ This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on…