Manager of University Dining Services

About This Position

The Student Union Manager of University Dining Services (UDS) provides strategic, financial, and operational leadership for all dining operations within the Oklahoma State University Student Union. The position oversees ten dining units, including three national franchise locations, one convenience store, and six self‑branded dining concepts, ensuring high‑quality service, operational efficiency, and customer satisfaction across all locations. The Student Union Manager is responsible for daily operations, financial performance, staffing, food quality, sanitation, inventory control, and customer service for all assigned units.

The position manages an annual operating budget exceeding $6.8 million and provides leadership for more than 20 full‑time staff and approximately 75 part‑time student employees. Responsibilities include supervising management staff, monitoring financial and operational performance, ensuring compliance with university and franchise standards, and supporting long‑term operational sustainability. The Student Union Dining Manager is responsible for ensuring that UDS policies and procedures align with franchise requirements and overseeing the production of healthy grab‑and‑go snack options for Dining Services.

This role collaborates closely with Dining Services leadership, campus partners, and franchise representatives to support university initiatives, enhance the student dining experience, and promote a culture of accountability, teamwork, and continuous improvement. This position requires the ability to stand and remain active for extended periods and to lift up to 50 pounds as needed to support dining operations and event logistics.

Early morning, evening, holiday, and weekend hours may be required based on operational demands and special events.

• High School/GED (degree must be conferred on or before the agreed upon start date)
• Four years of related work experience (post‑secondary education may be substituted)
• Skills in employee development, training, scheduling, hiring and staffing
• Ability to work with all ages and educational backgrounds
• Knowledge of purchasing, service, business and human resource management principles and methods
• Strong interpersonal, customer relation, leadership and communication skills
• Computer knowledge

• Bachelor's degree in Hospitality Management, Business, Nutrition or a related field
• Four years of progressively responsible experience in food management