Academic Advisor - Senior Academic Advisor II AS6913

About This Position

At the Spears School of Business at Oklahoma State University, we believe success starts with connection. Guided by our Power of Personal motto, the Chesapeake Energy Business Student Success Center is seeking a dedicated and proactive Academic Advisor who is passionate about building meaningful relationships and supporting students throughout their academic journey. In this role, you will mentor, advocate, and empower undergraduate business students as they work toward their personal, professional, and academic goals.

You will serve as a trusted guide, helping students navigate their options, overcome challenges, and make informed decisions that set them up for long‑term success.

This is an exciting opportunity to join a collaborative, student‑centered team within a nationally recognized business school, where your work will make a visible, lasting difference in students’ lives every day! If you believe in the impact of personalized support, value relationship‑driven work, and want to be part of a community that puts people first, we invite you to bring your talents to the Spears School of Business.

• Bachelor's degree (conferred on or before the agreed upon start date).
• Academic Advisor I (non‑exempt):
  Bachelor's degree and 0–2 years of experience.
• Academic Advisor II (exempt):
  Bachelor's degree and 2–3 years of experience.
• Academic Advisor III (exempt):
  Master's degree and 1–3 years of experience.
• Senior Academic Advisor I (exempt):
  Master's degree and 3 years of experience.
• Senior Academic Advisor II (exempt):
  Master's degree and 5 years of experience.
• A master’s degree may be substituted for up to three (3) years of required experience. Terminal degrees may warrant adjustment to years of experience equivalency.

Skills, Proficiencies, and Knowledge:
Ability to maintain accurate, confidential student records and ensure documentation integrity.

Communication & Interpersonal

Skills:

Excellent written and verbal communication skills with the ability to explain complex information clearly and support students in decision making; strong interpersonal and customer service skills, with the ability to build rapport and work effectively with students, faculty, and staff; demonstrated ability to work in a collaborative, team‑oriented environment and maintain positive working relationships.

Advising & Student Support

Skills:

Demonstrated commitment to working effectively with the student population, applying inclusive and culturally responsive advising practices.

Analytical & Problem‑Solving:
Ability to assess student needs, interpret data, and identify appropriate interventions or resources.

Organizational & Professional

Skills:

Excellent organizational and time‑management skills, with the ability to manage multiple priorities and maintain accuracy under pressure; positive, proactive attitude with the ability to work independently and exercise sound judgment.

• Master's in Social Sciences, Education, Counseling, Business.
• At least two years of advising experience and/or higher education experience.
• Strong knowledge of academic programs, degree requirements, curricula, and course prerequisites; ability to interpret academic records and placement information.
• Understanding of university academic policies, procedures, and regulations, particularly those related to graduation, enrollment, and transfer credit.
• Proficiency with advising technologies and student information systems, and ability to use data to track student progress and inform advising decisions.
• Ability to provide academic counseling and developmental guidance, including support related to course selection, goal setting, career exploration, and academic challenges.
• Skill in identifying and supporting at‑risk students, providing proactive outreach, referrals, and follow‑up to promote persistence.
• Strong analytical, problem‑solving, and troubleshooting skills to address academic issues, evaluate petitions, and support decision making.
• Demonstrated commitment to professional development and staying current with advising and higher education best practices.