Manager, Specialty Pharmacy Operations: Stillwater Medical Center

Welcome to Clearway Health - At Clearway Health, we’ve been recognized as a Great Place to Work® for three years in a row—and we’re just getting started. We’re redefining specialty pharmacy by improving access to care, delivering personalized support, and helping patients navigate complex medication needs. Our award-winning culture is built on empowering our people to grow, contribute, and make a difference every day.

If you’re driven to create meaningful change and thrive in a collaborative, purpose-driven environment, you’ll fit right in. If you’re looking for a role where you can truly make an impact, keep reading below!

The Manager, Specialty Pharmacy Operations, leads accreditation compliance across assigned partner sites, ensuring specialty pharmacy operations consistently meet accreditation and regulatory standards. Working closely with site leadership, quality teams, and operational stakeholders, this role drives accreditation readiness through audits, performance monitoring, documentation oversight, corrective action planning, and staff accountability. The Manager promotes a culture of compliance and continuous quality improvement, supports successful survey outcomes, and ensures accreditation standards are embedded in daily practice.

In the absence of a Site Director, the Manager assumes responsibility for accreditation activities and outcomes across the specialty pharmacy program.

• You will provide oversight of operational responsibilities at partner sites, covering new and established growth programs at client sites.
• Reporting on program performance, you extract and summarize reports and performance metrics via Salesforce.
• You assist with the development and implementation of processes essential for specialty pharmacy program growth.
• Managing day-to-day program operations and processes related to the specialty program, you ensure all standards are met.
• Identifying areas for program improvement, you collaborate with your team to devise solutions and support implementations.
• You are responsible for overseeing designated staff at client sites to support the specialty pharmacy program.
• Handling scheduling and timecard management of all staff, such as managing scheduled and unscheduled time off and coverage assignments at deployed sites (pharmacists, liaisons, etc.), you ensure the program is adequately staffed for operation.
• You provide day-to-day performance management and accountability to all dedicated account staff, in conjunction cross-functional teams.
• Actively participating in interviewing, hiring, orientation, onboarding, and recurring training of staff is one of your key responsibilities.
• Creating a positive work environment and fostering teamwork and partnership at all levels is a top priority for you.
• You support consistent engagement between in-clinic and pharmacy services at partner sites.
• You serve as a direct liaison for all matters related to the specialty program and clinic workflow with clinical staff and providers.
• Understanding clinical service needs, translating them into program standards, and addressing challenges and roadblocks by devising solutions and alternative approaches are areas where you excel.
• You work directly with pharmacy teams to ensure the successful operation of the specialty pharmacy program and support with special projects as requested.
• You achieve local target goals by developing tactics to ensure ongoing client success.
• You coordinate clinical care programs aligned with partner health system objectives through the management of on-site staff.
• You are focused on maintaining strong relationships with business units, clinical staff, and client leadership to ensure the success of programs.
• You address…