Identity and Mail System Administrator

Job Description

Job Summary: Designs, implements, operates, and maintains the enterprise’s on-premises and cloud-based email and chat communications infrastructure and related technologies.

Work is performed under general direction. Participates in determining objectives of assignment. Plans, schedules, and arranges own activities in accomplishing objectives. Work is reviewed upon completion for adequacy in meeting objectives. Exerts some influence on the overall objectives and long-range goals of the organization. Erroneous decisions or failure to achieve objectives would normally have a serious effect upon the administration of the organization.

Essential Duties and Responsibilities:

• E-Mail Environment - The position will be responsible for the administration and maintenance of the organization's email / messaging system(s). Works with the development, implementation, and optimization of messaging systems. Monitors server performance and mail routing. Provides second-level support and troubleshoots complex issues. Monitors existing messaging infrastructure and server usage, ensuring proper working order. Document internal policies or develop training for end-users as needed.
• Project Management – Able to research and understand new technologies and create pathways to implementation that align with existing systems. Plans and coordinates assigned projects from initiation to delivery. When necessary, coordinates work performed by IT staff and internal customers/partners by defining project requirements, performing feasibility and needs/impact assessments, developing agendas, and conducting meetings. Daily availability to include evenings and weekends when necessary to reach goals and deadlines.
• Automation, Performance Monitoring, and Reporting – For their assigned infrastructure, the position will be responsible for maintaining monitoring solutions visible to Information Technology. The position will be partially responsible for maintaining departmental automation and reporting.
• Security - The position will be responsible for working with the IT security team on security matters in their area of responsibility to ensure corporate assets and information are protected from external threats.
• Directory Services – The position will be partially responsible for enterprise directory services (primarily Microsoft Active Directory and Entra ) but will include additional instances of Azure Active Directory, and potentially other SSO partners.
  
  This will include the maintenance, monitoring, security, and administration for both commercial and GCC-High environments.
  
  Manage licenses in assigned areas to maximize Teledyne's software investments.
• Domain Registration and Domain Name Services:
  The position will assist with securing domain settings and ensuring domain name records are aligned with Teledyne policies and procedures. The position will be familiar with enterprise domain registration concepts and procedures in addition to email domain sending and receiving settings.
• IT Infrastructure Policy, Process and Standards – The position will be responsible for implementing and maintaining solutions consistent with IT infrastructure policy, processes, and associated standards.
  
  This may include asset management and license compliance from both a hardware and software perspective.
• General Support – In assigned areas of responsibility, the position will have support responsibilities specific to the email, authentication, authorization, and collaboration problems level 1 and 2 support teams cannot address. Support will require troubleshooting malfunctions to resolve operational issues and restore services.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or

Experience:


Bachelor's degree (B.S.) from four-year college or university in a related field and 5 - 10 years of directly related experience and/or training; or equivalent…