Application Administrator AS7370

About This Position

The Application Administrator acts as a functional expert for the Registrar’s Office (RO) managed enterprise software systems and plays an important role in functional software support and implementations.

This person has responsibility for working with RO, IT, and departmental/college users to ensure enterprise applications operate in a manner that enables OSU to meet its goals and needs.

This person must take a broad, cross‑departmental view of the organization, understand organizational structures, departmental policies, and specific processes and procedures to leverage system capabilities.

They must also promote effective use of all enterprise applications to meet organizational goals and needs.

• Bachelor’s in MIS or a related field (degree must be conferred on or before the agreed upon start date).
• Two years of related experience.
• Ability to understand multiple complex systems, troubleshoot issues, and assist end users with questions.
• Strong analytical skills and functional expertise in software administration.
• Strong organizational skills and the ability to manage multiple projects effectively.
• Ability to deliver effective customer service and training for users with varied technological skills and background.

• Bachelor’s in MIS, Computer Science, Languages, Project Management, or related field.
• Two years related experience in technology, information systems, project management, or related field. Experience with Banner or other higher education student information system.