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Healthcare IT Tier 1 Help Desk Specialist
Job in
Stillwater, Payne County, Oklahoma, 74074, USA
Listed on 2026-08-28
Listing for:
Insight Global
Full Time
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Insight Global is seeking a Tier 1 Help Desk Technician to support IT operations in a healthcare environment, serving as the first point of contact for end users and delivering strong customer service while troubleshooting hardware, software, and account-related issues.
Responsibilities include handling incidents via phone, email, and ticketing systems, supporting Office 365, Active Directory, EMR access, and virtual desktops, with escalation to Tier 2 when needed and a focus on accuracy and
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