Training & Capability Development Specialist

At ABB
, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

Business Excellence Manager

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

As a Training & Capability Development Specialist for US ELSE Commercial Operations, you will be responsible for building and executing a comprehensive learning strategy that supports business transformation, process adoption, and workforce development. Partnering across the organization, you will create engaging learning experiences and development programs that equip employees with the knowledge, skills, and confidence needed to excel. Success in this role will strengthen organizational capability, accelerate employee growth, and improve business outcomes.

• Lead the development and execution of training and capability-building initiatives aligned with business transformation goals.
• Design, develop, and deliver instructor-led, virtual, and self-paced learning programs.
• Create training materials, job aids, assessments, and process documentation that support employee success.
• Partner with business leaders and subject matter experts to translate processes and systems into effective learning solutions.
• Develop and maintain standard operating procedures (SOPs), work instructions, and supporting documentation.
• Establish and manage onboarding, upskilling, and role-based development programs.
• Coordinate training schedules, communications, and learning events across the organization.
• Maintain training content and resources within the Learning Management System (LMS).
• Monitor training participation, compliance, and effectiveness using learner and business performance metrics.
• Foster a culture of continuous learning, knowledge sharing, and professional development across US ELSE Services.

• Bachelor's degree in Business, Education, Organizational Development, Instructional Design, or a related field.
• 5+ years of experience in learning & development, instructional design, training, or organizational capability building.
• Strong skills in facilitation, content development, stakeholder engagement, and project management.
• Proficiency with Microsoft Office and experience creating professional training materials and documentation.
• Ability to translate complex processes and systems into clear, effective learning experiences.

• Experience developing or delivering Salesforce training and knowledge of Salesforce configuration, workflows, and best practices.
• Experience with Empower or comparable quoting, proposal, commercial workflow, or configure price-quote (CPQ) platforms.
• Experience designing competency models, role-based learning pathways, capability frameworks, and career development structures.
• Experience supporting commercial operations, sales operations, proposal management, order management, or contract management functions.
• Experience with modern digital learning tools such as Articulate Storyline, Camtasia, Adobe Captivate, or AI-assisted content development platforms.
• Experience in business transformation, process improvement, or change management programs.
• Knowledge of Empower, ABB systems, or industrial/electrical services industry context.

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and Affirmitive Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran…