Assistant General Manager

Job Details

Job Location:

Cottage Row Stillwater
- Stillwater, OK 74075

Position Type:
Full Time (30+ hours per week)

Education Level: High School

Travel Percentage:
Negligible

Job Shift: Day
- Including weekends

Job Category:
Management

Location:

Onsite-Property

Reports To:

General Manager

At

B.HOM Student Living, we are more than just a property management company—we create communities where people thrive. With a growing national footprint, we are building something special and looking for driven leaders who want to grow with us.

We live our core values every day:

• People-First Service
• Accountability
• Empowerment
• Grit & Perseverance
• Diversity, Inclusion & Belonging

The Assistant General Manager supports the General Manager in overseeing all on-site operations and achieving financial and operational objectives for the community. This role plays a key part in ensuring accurate reporting, strong resident satisfaction, and compliance with company policies and applicable laws, while helping drive overall property performance.

• Partner with the General Manager to maximize revenue and manage expenses within budget
• Ensure accuracy of financial data, reporting, and revenue-related analytics
• Oversee rent collection processes and coordinate with collection agencies as needed
• Ensure all billing and revenue entries are accurate within property management systems

• Respond to resident service requests and ensure timely resolution with maintenance team
• Maintain high levels of resident satisfaction through proactive communication and follow-up
• Support resolution of resident concerns and ensure proper documentation and follow-through

• Assist with leasing activities including tours, applications, and lease execution
• Inspect units, common areas, and property conditions to ensure standards are maintained
• Support unit turns and readiness for scheduled move-ins

• Partner with the General Manager to implement and maintain operational standards
• Assist in training and developing on-site team members
• Support scheduling and coordination of team activities and responsibilities
• Ensure adherence to safety policies, inspections, and key control procedures

• Ensure compliance with local, state, and federal housing and employment laws
• Support eviction processes in coordination with legal counsel when required
• Compile and analyze data for reporting and operational insights
• Stay informed on industry trends and local market conditions

• Support planning and execution of resident events and programming
• Partner with Resident Life teams to enhance community engagement

• Perform other duties as assigned to support community success

• Previous experience in property management
• Strong understanding of property operations and financial fundamentals
• Excellent communication skills with the ability to interact across all levels
• Strong customer service and problem-solving abilities
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office and property management systems
• Demonstrated leadership and team support capabilities
• Ability to obtain any required state leasing license within required timeframe

• Bachelor’s degree
• Experience in student housing or multifamily environments

Primarily Monday–Friday

Extended hours, evenings, and weekends required based on business needs

• Ability to move throughout the property and conduct inspections
• Frequent use of computer and office equipment
• Ability to communicate effectively in person,…