Manager In Training; Part-Time

Location:

Stillwater, Oklahoma (Pioneer Square)

The Manager in Training is responsible for assisting the Store Manager with overall operations and administrative duties. The Manager in Training is knowledgeable in each product area or department in the store, assists in determining the methods and approaches necessary to accomplish the store’s goals and initiatives, upholds policies and standards listed in the visual manual, promotes every sale or promotion, and serves as an ambassador of Hibbett I City Gear, creating a unique customer experience that helps acquire and retain long‑time customers.

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with the Store Manager to establish action plans to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the absence of the Store Manager.
• Provide knowledge and guidance to employees and customers in all departments when necessary.
• Be aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
• Direct staff to ensure each department’s responsibilities and standards are completed.
• Keep the Store Manager informed about inventory movement and customer trends.
• Ensure quality customer service is maintained.
• Perform general administrative duties as needed and be trained in the Store Manager’s responsibilities.
• Produce extraordinary customer service as outlined in the customer service manual, including helping customers as they enter the store and handling multiple customers during peak periods.
• Promote and sell services and merchandise provided by Hibbett I City Gear.
• Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos issuing company direction.
• Protect the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and notifying management of potential fraud risk.

• Supervise employees in the absence of the Store Manager.
• Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Interview, train, plan, assign, and direct work; resolve problems.

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast‑paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self‑starter with initiative to take on important tasks without being asked.
• Strong attention to detail and ability to handle multiple tasks simultaneously with precision.
• Team player, passionate about outstanding customer service and selling merchandise.