Maintenance Supervisor

Maintenance Supervisor

We Push the Boundaries of Possibilities for our Communities. Overview of the

Position Responsibilities:

The Maintenance Supervisor will lead a team of Maintenance Technicians to maintain, service and repair Bluepeak's telecommunication network and components. If this sounds exciting, please read on. Be part of our innovation- building and delivering a fiber-rich internet connection to people's doorsteps.

What You Will Do:

• Supervises trouble-shoot and repair demark and mainline fiber problems with maintenance technicians to ensure compliance with company guidelines regarding quality, safety, and adherence to company fiber designs.
• Demonstrates mastery of all required test equipment and engineering cut sheets; OTDRs, fiber splicers, fiber assignments and cut sheets.
• Supervises fiber plant restoration including main line fiber up to 144 count fiber splicing, aerial fiber plant, underground fiber plant, and all associated plant LCP/OLT cabinets.
• Works with technician supervisor to ensure coverage is at a maximum during peak hours to maintain prompt service; coordinates with technician supervisor to set priorities for plant routine maintenance and repairs.
• Assists in the training and development of maintenance technicians and keeps abreast of the most current technology in the telecommunications industry.
• Assists in developing, recommending, and administering technical operations policies and procedures and maintains regular plant quality audits for compliance.
• Coordinates with corporate trainers to help establish company training guidelines for fiber maintenance technicians.
• Communicates effectively with customers, management, employees, and maintenance service partners (contractors).
• Assists in the development and management of operations emergency repair budget in accordance with corporate guidelines.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• All other related duties as assigned.

What You Will Need:

• High school or GED is required. Basic knowledge of electronics and working knowledge of the operation are required.
• 2+years of experience and related Associate's degree (or equivalent in training and experience) is preferred. Attended an accredited vocational lineman's course.
• MS Office Suite:
  Outlook, Powerpoint, Word, Excel, One Note.
• Ability to use assigned test equipment including but not limited to signal level meter (SLM), leakage detector, volt ohm meter, sweep receiver, underground locater, OTDR, and fusion splicers.
• Ability to accurately maintain records, logs, reports, work orders, etc.
• Proven experience with building and developing teams, measuring performance, and driving employee engagement.
• Strong written, verbal and presentation skills, including the ability to articulate ideas and suggestions clearly and effectively.
• Adept at identifying potential project roadblocks and developing mitigation strategies.
• Ability to work with different functional groups and levels of employees to effectively and professionally achieve results.
• Effective time management with the ability to work independently, manage multiple tasks, set priorities and meet deadlines.
• Ability to maintain professionalism in changing and/or challenging situations.
• Ability to work flexible hours as required including evenings, weekends and on-call shifts.
• Must have a valid driver's license and pass an MVR.
• Ability to work while standing most of the time.
• Ability to walk or work over all types of terrain, in all types of weather.
• Ability to carry tools and equipment including gaffs, ladders, tool belts.
• Ability to work in tight spaces while bending, twisting and reaching.
• Ability to climb poles using gaffs hooks and climbing belts.
• Ability to carry, climb and operate extension ladder (approx. 28' & 75lbs).
• Ability to differentiate between different sizes and colors of wires.
• Ability to perform work in elevated places (i.e., roofs and utility poles).
• Ability to use drills, hammers, wrenches, screwdrivers and other hand tools.
• Ability to work with small components.
• Ability to use close vision, peripheral vision and adjust focus.
• Ability to work in poorly vented areas such as attics, in extreme temperatures.
• Ability to move, crawl, bend, stoop, kneel, crouch, reach, pull, push, and grasp.
• Ability to lift up to 90 pounds.
• Physically able to operate computer equipment and test equipment.
• Ability to work safely near power lines and electrical equipment.
• Ability to drive Company vehicles in a safe manner.
• Must be able to meet the physical limit requirements of personal protective equipment, aerial lift equipment, ladders and/or gaffs that may be used in this position.
• This is a safety sensitive role and as such all candidates must pass a drug test, inclusive of marijuana, regardless of…