Change Management Consultant

Scope of Work

As part of benefits management and change management for the HMP Programme, the Tranche 2 benefits profile and Benefits Realization Plan (benefits, KPIs, measures, targets, timelines) need to be updated and a second Benefits Review report for the Term Extension capability needs to be prepared and presented to the HR Business Lines DGs. The initial Benefits Profile and the Benefits Realization Plan for Tranche 2 need to be revised and strengthened as the detailed planning of the Workforce Management project is completed, capabilities have started to be developed, and releases are being prepared for next Summer and Fall.

The Programme is managed as per the ESDC Program Management Framework which is based on the Managing Successful Programs (MSP) global practice and methodology. Change management and benefits management are a critical part of the ESDC Program Management Framework. The alignment and compliance with the ESDC Standard on Benefits Management is required for the Programme.

The Contractor must perform the following tasks:

• Evaluating the effectiveness of the change management initiative (capabilities)
• Developing performance measurement/evaluation frameworks as part of the HMP Programme, including KPIs, baselines, and targets.
• Integrating performance monitoring disciplines in an organization's development or change management plan.
• Carrying out performance monitoring and reporting activities on change management and benefits: