Key Account Manager

The Wellness Pet Company is on a mission to help the next generation of pet parents fulfill a shared life of wellbeing with their pets through a foundation of proven nutrition. We are committed to crafting high‑quality pet food, dental chews, treats, and topper recipes that are made with the perfect balance of high‑quality natural ingredients paired with the latest scientific research and technologies.

As a community of people working together, Wellies are positively obsessed with how to deliver proven health outcomes that pet parents can see and pets can taste. Wellies bring their best to work every day, come ready to collaborate, embrace the hard things, and own their outcomes.

We have an opening for a Field Account Executive to join our Canadian sales team. This dynamic junior role is responsible for executing a growth plan that aligns the Company strategy within the regional account channel. This role will have particular emphasis on expanding and establishing new business while strengthening relationships with strategic customers in the Greater Toronto Area & Western Canada.

The Field Account Executive will report into the Country Manager, Canada, and will typically be working from their home office x2 days a week and x3 days a week in the field visiting accounts.

• Establish and maintain good business relationships with several new and existing key accounts in the GTA and Western Canada; must be cognizant of their strategic direction, financial strength, challenges, and overall value as a business partner
• Visit accounts x3 days a week and collaborate with key customers to drive growth by building strategic in‑store partnerships and identifying both opportunities and barriers to overcome
• Identify and develop strong working relationships with cross‑functional team members including but not limited to marketing, customer service, purchasing and operations
• Champion business needs for the accounts, whether direct buy or serviced through a distributor; work with peers to manage and develop the indirect support team to ensure objectives are met
• Develop and manage a business forecast which aligns to goals while ensuring the forecast accounts for market dynamics that are driving the current and future performance, i.e., new areas, new/lost accounts, inventory, account expansion, etc.
• Analyze & understand the critical drivers impacting the business and develop strategies and tactics that capitalize on these drivers. Key indicators include POS, OTD, direct/indirect shipments, share development, category index, mix management, spending, returns/markdowns, etc.
• Understand and utilize all key measurements available to manage the business pace, i.e., inventory management and SKU productivity
• Ensure execution of Canadian marketing strategy and supplement as needed with account-specific programming

• Create and implement new item launch plans with customers through setup marketing materials such as displays, shippers and other promotional tools
• Support and own trade show execution from start to finish, participating in customer trade shows across Canada

• Deliver thought leadership within the account to establish Wellness Pet as THE category resource
• Communicate crucial market, trade, and competitive information on a timely basis
• Leverage and understand reports using Microsoft BI, Planful, and other Salesforce platforms
• Build impactful customer reports and presentations when required

Team Wellie is a group of people who are truly obsessed with all the best ways about winning for the consumer and the pets they love. And so, we are seeking an individual who:

• Always starts with the consumer
• Is dedicated to doing it right the first time
• Brings their best every day
• Has an “all‑in” mindset
• Embraces the hard things and does them right away
• Owns their outcomes
• Gives back to their community

This position is ideal for a junior business builder who is energized by a fast‑paced, hands‑on, and high‑change environment while being passionate about the…