Front Desk Associate

Job Overview

Workout Anytime Hudson Bridge is seeking a part-time membership sales coordinator who is passionate about fitness and changing lives.

• Greet members and guests
• Tour prospective members
• Sell memberships
• Provide security and control to the front door area
• Check members into the gym using the proper check‑in procedures
• Monitor check‑ins to identify delinquent accounts
• Register guests into the gym using proper registration procedures
• Develop & maintain prospect lead generation through walk‑ins, incoming calls, outside cold calls, referrals and business‑to‑business (B2B) contacts
• Maintain a prospect lead follow‑up system
• Ensure guests and appointments are directed to the proper fitness consultant in a prompt, professional manner
• Answer phone in a professional and courteous manner and use proper phone greeting techniques
• Address caller's requests and/or take appropriate messages
• Follow up on telephone inquiries
• Deal with member requests, inquiries and concerns
• Maintain neat appearance
• Clean & maintain the front desk, gym floor and locker rooms according to Company standards
• Responsible for gym walk‑thru as designated in walk‑thru logs
• Follow proper opening and closing procedures as assigned
• Log all maintenance concerns that are reported
• Perform other duties as directed by the Membership Director (Club Manager) and General Manager

• High school diploma required
• Excellent customer service and communication skills
• Computer skills are required
• Have an outgoing, fun personality
• Be able to multi‑task
• Exhibit professional grooming standards
• Be available to work weekends
• Have reliable transportation
• Live in the area

Potential employees availability must be flexible to club's needs. Mornings 9:00am - 3:00pm;
Evenings 3:00pm - 8:00pm (or 9:00pm);
Saturdays 9:00pm - 4:00pm;
Sundays 12:00pm - 5:00pm