Front Desk Receptionist

Company Overview

Summit Spine and Joint Centers (SSJC) is a rapidly growing, multi-state Interventional Pain Management group practice providing integrated clinical, surgical, and imaging services. With clinic locations across Georgia, North Carolina, South Carolina, and Tennessee, our care teams include Integrated Pain Solutions in North Carolina and Savannah Pain Management in Georgia, all operating as part of the SSJC organization. As one of the largest single-specialty practices in the nation, we are committed to collaboration, high-quality patient-centered care, and supporting our teams as we continue to expand.

We are seeking motivated, qualified professionals to join us in delivering exceptional care across our growing network.

Under general supervision of a licensed provider, the Front Desk Receptionist will perform both clerical duties and clinical duties on the ASC (ambulatory surgery center) side, including handling blood and performing clinical tasks. The position requires excellent communication skills, problem‑solving, multitasking in a fast‑paced practice, and a willingness to learn organization policies and procedures.

This full‑time, benefited position reports to the Assistant Operations Manager and will be located at the region 10 clinic locations (subject to change based on coverage/business needs and ASC operating hours).

• Stockbridge (ASC):
  Monday - Friday 8 am–5 pm
• Fayetteville:
  Alternating Tuesday 8 am–5 pm

• Communicate directly with patients and address their needs.
• Greeting Patients: checking in, collecting copay, verifying insurance, preparing charts.
• Checking out Patients: scheduling, referring, verifying prescription based on individual needs.
• Assist patients to vehicle when necessary.
• Effectively process messages between patients and administration or other medical offices.
• Report to office manager and/or practice administrator.

• Willingness to travel to other locations.
• Willingness to assist in the Ambulatory Surgery Centers.
• Ability to lift 45 pounds.
• Responsive and comfortable with seeing and handling blood.
• Detail‑oriented.
• Willingness to cross‑train on all other clinical responsibilities.

• 1‑year clinical experience preferred.
• Experience using eClinical
  
  Works or other EHR system preferred.
• Bachelor's degree preferred, or equivalent combination of education, training, and experience.