Customs Brokerage Entry Writer

We actively encourage applications from individuals of all genders, ages, sexual orientations, ethnic backgrounds, abilities, and cultural experiences.

As Customs Brokerage Entry Writer you will play a key role in supporting our Customs Brokerage Team. This is an in-office job.

In this position, you will be responsible for:

• Analyze and validate import documentation and data to ensure they are in accordance with all applicable laws and regulations prior to entry submission to U.S Customs and Partner Government Agencies (PGA)
• Enter required shipment data and customs data into the brokerage software.
• Communicate and provide timely responses to US Customs or other PGAs, clients, coworkers, and supervisors in a clear, and concise manner. Review and monitor all Customs rejections
• Prioritize work based on estimated time of arrival, (ETA) and product service level, last free day, and transportation mode.
• Ensure exceptional customer service, under the limited supervision and advice of the department supervisor or manager, by proactively informing clients of shipment status.
• Classify entries as per the client SOP, Parts Database, and or/direction from Licensed Customs Broker/Classification Specialist.
• Adhere to all company policies, procedures, and guidelines, assigned work schedules, and attendance requirements.

Stockbridge (Atlanta)

• Bachelors / GED / High School Diploma
• Organized, detail oriented and exceptional Problem‑Solving Skills
• In-depth knowledge in classification, FDA, and clearance-related requirements.
• Minimum of 3 to 5 years experience in Entry Writing.
• Experience required in International Logistics, Cross‑Border Transportation and Supply Chain.
• Sound Knowledge of US Customs rules and regulations, ability to read and understand the regulatory language and troubleshoot basic Customs entry issues (ABI, ACE related, AMS)
• Computer Knowledge is a must (Cargowise will be a plus)
• Good Communication and Customer Service Skills

• Gross Annual Salary: $55,000 – $70,000, commensurate with experience and seniority.
• Paid Time Off (PTO), including Vacation Time and Sick Time.
• Work‑Life Balance initiatives and flexible work arrangements.
• Flexible Spending Account (FSA) / Health Savings Account (HSA).
• 401(k) retirement plan with employer match.
• Life and disability insurance.
• Employee Assistance Programs (EAP).
• Training & Development:
  We invest in our talents through targeted programs, supporting both technical and soft skills growth.
• Performance Rewards:
  We recognize effort and achievement through bonuses and incentive programs.
• Welfare & Well‑being:
  We provide a welfare plan along with initiatives designed to support personal and professional well‑being.