Mowing Supervisor

Benefits:

Health insurance

Paid time off

Purpose and Description

The position is responsible for supervising all mowing operations within the division. Coordinates with the Production Manager the procurement and scheduled use of resources, including labor, equipment and materials to ensure maximum use and completion of work within budget, safety guidelines and quality standards. Promotes the growth and development of field staff and assists them in carrying out their responsibilities as needed.

Offers support and services to other divisions in the company as needed.

Responsibilities/Activities

Manages and schedules labor, equipment and material to accomplish mowing production schedules within established budgets. Maintains strict adherence to established schedules and budgets.

Consults with Production Manager and/or Account Manager to understand contract specifications and ensures they are met and maintains customers complete satisfaction.

Information Management to include verifying accurate and complete work orders and site plans.

Provide most recent plans and/or documents to field staff at the beginning of the day and provide instruction to ensure Crew Leader and crew are prepared to complete the job

Ensures all work is completed in adherence to safety policies and guidelines. Conducts weekly safety training and safety inspections on job-sites.

Investigates any accident or safety violation, prepares appropriate reports, takes action steps to correct and prevent future occurrences. Work with Production Manager to define and implement solutions to reoccurring accidents or most common hazards.

Maintains proper inventory of assigned materials, equipment and other supplies are on hand to complete mowing production activities.

Order materials, equipment and supplies as needed within purchasing limits.

Supervise employees, keeping attendance records, enforcing proper uniform and safety equipment use, and approving time cards.

Overall human resource management of mowing field staff. Provides input on hiring, firing and disciplinary issues. Primary role in training, coaching, mentoring and developing staff to reach potential and established goals for the individual and mowing department. Identify and develop Crew Leaders.

Maintains sufficient staff to accomplish production schedules. Provides input in analyzing and forecasting future needs of staff and material needs to complete future jobs.

Conducts timely performance reviews of direct reports and take corrective actions when appropriate. May obtain assistance from Production Manager.

Coordinate the use of labor, equipment, materials and other resources with other divisions as needed.

Obtain utility locates on needed properties 48 hours prior to beginning a work. Update as needed.

Responsible for the overall quality assurance/quality control of mowing services, including turf health and aesthetics, provided to all properties.

Visit job sites on a regular basis, observing organization of work, identifying and resolving training issues, and taking necessary actions to ensure quality.

Participate in actual field production work as needed. Perform mowing services and oversee mowing practices.

Monitors job costs weekly and immediately reports to Division Manager any jobs deviating from budgets of time, schedule, cost or any other factor so appropriates adjustments can be made to maximize end result.

Makes recommendation regarding qualifying or disqualifying warranty work. Coordinates completion of warranty work per contract and/or instructions on Division Manager.

Maintain a high level of good housekeeping and care of company assets in the field, vehicles, shop, field offices and customer work-sites.

Stay aware of Best Practices. Develop and recommend improved work methods and standards.

Key Performance Metrics

Revenue growth

Profitability

Employee retention

Retention of contracts and customers

Performance to budget

Safety record

Pivotal Duties

To coordinate and manage all mowing and related services and related activities, ensuring quality standards are maintained.

To have complete understanding of all contractual obligations and specifications.

To meet or exceed operating budgets.

To…