Senior Field Manager

At Anglian we're a leading home improvement company committed to providing high-quality products and exceptional service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry.

The Role We are seeking a Senior Field Manager to lead our installation teams and ensure excellent service delivery to our valued customers. Working alongside senior management, you will play a crucial role in overseeing the installation process for our fantastic range of Windows and Doors. You will be responsible for managing installation teams, coordinating schedules, ensuring quality standards are met, and providing exceptional customer service throughout the installation process.

Key Responsibilities Monitor installation teams to ensure timely and quality installations. Coordinate installation schedules and allocate resources efficiently. Conduct on-site inspections to ensure installations meet company standards and customer expectations. Allow installation teams to enhance their skills and performance. Collaborate with sales, customer service, and other departments to ensure seamless project execution. Handle customer inquiries, issues, and complaints in a professional and timely manner.

Monitor and report on installation metrics, performance, and KPIs.